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crownmediaa

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Posts posted by crownmediaa

    My Gig URL is different than actual gig title.

    in Lounge

    Posted

    37 minutes ago, naumanhassan739 said:

    Some two days ago I was editing my gig and I noticed that the URL was showing totally different title than what the actual gig title was supposed to be. I am offering "Excel data cleaning" services but in URL i could clearly see that it was "convert your PDF into excel file". May be this is because I opted to give convertion service and then changed my mind. Now the question is that will this issue cause problems in my gig raking? Should I make a brand new gig or is there any solution to this problem. My gig link is; 

    https://www.fiverr.com/s/4BZQyG

    Waiting for your helpful replies. 

    The URL is fixed the first time you create your gig; it won't impact orders or ranking.

    • Like 8
    • Thanks 2

    4.7 star with tip

    in My Fiverr Experience

    Posted

    7 hours ago, ridwansugi said:

    Not at all.

    What I suggest is to ask for input from our buyer on how to improve our service better. This is a standard practice when our customers are dissatisfied with our services.

    Not to request the buyer change their review.

    and another point:

    The seller allows the buyer to be reminded to leave a review. Even the Fiverr Success Manager encourages us to do so.

    What is not allowed is to ask for five-star reviews or ask to change their review (this is a review manipulation).

     

    Yes, we can ask politely about improving services, I agree, but informing the buyer that "the review below 5 was actually hurtful to our gig performance" will come under indirect manipulation. 

    • Like 13
    • Up 1

    4.7 star with tip

    in My Fiverr Experience

    Posted

    24 minutes ago, ridwansugi said:

    If this buyer wants to order again, ask the buyer why he is not 100% satisfied.

    Ask the buyer for input on how to improve our services further.

    Remind the buyer that the review below 5 was actually hurtful to our gig performance, and we need input from him/her to make our service better.

    This way, buyers will take note and mostly leave a 5-star rating on their next order.  (NOT 4.7 / below)

     

     

     

    Doing this will lead to a warning or account suspension since discussing reviews with buyers is strictly prohibited.

    • Like 15

    My account is temporally disabled

    in My Fiverr Experience

    Posted

    3 hours ago, eugomes74 said:

    Hi, 

    I had forgotten about my previous account, which I opened in 2021. I didn't create any gigs because, at that time, I had no idea about Fiverr. I only opened a Fiverr account. When my recent account was temporarily deactivated due to the failure of my ID verification due to an internet problem, the Fiverr customer support team helped me with this. They informed me that I used my fake ID and picture. But I didn't do this. They disagreed with me. At that time, I checked it with another email. Then I got my past account, which I made in 2021, and I forgot about it. I mailed my beloved Fiverr customer support team about this matter, and I think they will help me overcome this situation. If you have any opinion on how to overcome this problem, please help me. It is my request to the community of Fiverr Forum because I want to save my account. With this account, I earned $385. So, it is crucial to protect my account. 

    Thanks.

    Only the customer care team can help you regarding your matter. If you have already contacted them, waiting for their revert is better.

    • Like 3
    • Up 1

    We want to hear your voice!

    in Fiverr Excel

    Posted

    4 minutes ago, visualstudios said:

    Although, on an iPad you can just log-in to fiverr on the browser, and use it like a computer. Yes, an app would be better, but I think the priority should be feature parity between the current app and the web version. Right now certain things work on desktop, but not the app, and vice versa. Just as an example, comments on files (like for revisions) don't work on the app. They really should. If I receive comments on deliverables and I'm out of office, I can't comment on them to let the client know if what they need is doable or not - I can't see them at all until I'm back at the computer. 

     Yeah, that's the biggest challenge. We cannot check comments on mobile without struggling with the chrome browser on the phone and viewing desktop mode with glitches.

    • Like 15
    • Up 1

    Fiverr’s commission invoice

    in Starter Questions

    Posted

    On 1/17/2023 at 12:25 PM, roxanapopesc592 said:

    Hi, everyone.
    I‘m kind of new here and I have a question, especially for those living in Romania, because the law is a little bit different here.

    So I’ve completed a task and I have some money in my account. I issue an invoice to Fiverr for that money, but I also need to pay VAT for the commission that I have paid to Fiverr. 

    To do that, I need to complete some papers and I need evidence that I have paid that money. Is there a way to get that? (a Fiverr invoice would be ideal, but I don't know if Fiverr issues invoices for commissions )
    Thanks for your time and answers!

    I have already tried hard on this but unfortunately Fiverr doesn't issue any commission invoice to the seller which is required by most countries nowadays.

    • Like 6

    Site Maintenance—Downtime September 18, 2022, 5am UTC

    in General News

    Posted

    16 minutes ago, wonsterprime said:

    I am also having the some issues.

    - In Inbox when I type any message, it takes 2-3 minutes to appear in the inbox. Same with the custom offer.

    - If buyer send me any image/file attachment, it takes 2-3 minutes (sometimes 5 minutes) to show in inbox. 

    Due to this one of my buyer ordered my gig twice and now I need to cancel the duplicate gig and refund him. This will increase the cancellation rate.

    I think only Indian users are facing this issue, please report to customer care. 

    • Like 42
    • Up 2

    warning: iOS users

    in Lounge

    Posted

    3 hours ago, frank_d said:

    Trying to work through some things.

    Hopefully will start participating more soon. 🙂

    Missed this place!

    Several users have been facing one issue for the last three days. Fiverr works very slow after 10 PM IST, and whenever I send any message, the message takes 5-7 minutes to deliver. For example, If I write "hi" and refresh the page, the message disappears, but after 5-7 minutes, It shows as sent. My many clients were also facing similar issues while they were chatting with me & they mentioned the same. I am sure it is not an issue at my end since I have done all the troubleshooting steps, such as switching internet connection, trying incognito mode, changing browser, changing PC, different operating system, using the mobile app, clearing cookies & cache etc. So many people discussed this from last 3 days but I guess customer care is still not aware of this issue. I tried explaining the same to customer care but they think issue is with my internet connection. Can you please check on this?

    • Like 4

    Site Maintenance—Downtime September 18, 2022, 5am UTC

    in General News

    Posted

    Hi, I have been facing one issue for the last three days. Fiverr works very slow after 10 PM IST, and whenever I send any message, the message takes 5-7 minutes to deliver. For example, If I write "hi" and refresh the page, the message disappears, but after 5-7 minutes, It shows as sent. My many clients were also facing similar issues while they were chatting with me & they mentioned the same. I am sure it is not an issue at my end since I have done all the troubleshooting steps, such as switching internet connection, trying incognito mode, changing browser, changing PC, different operating system, using the mobile app, clearing cookies & cache etc.

    On 9/13/2022 at 11:50 AM, vickiespencer said:

    Hello, @mjensen415. I have had issues with the Fiverr main platform freezing off and on for about two weeks now on Firefox. Will that issue be fixed? When it freezes I switch to Safari and everything seems to work fine. However, I prefer Firefox.

    The issue occurs when we click "notification icon".

    • Like 61
    • Confused 2
    • Up 4

    Cash Advance for the second time

    in My Fiverr Experience

    Posted

    3 hours ago, its_shanaya said:

    Hi, did you had any issues on your gig ranging after taking the loan? I got some mixed of information from few local seller here that it might do a bad impact on my profile. Yes I know its funny, but still im confused too 😞

    It won't impact your profile or gigs.

    • Like 32
    • Up 2

    What My CA Told Me - ON GST [For Indians Only]

    in Lounge

    Posted

    Do a forum search for India Taxes and you will find literally 100’s of topics discussing this already.

    It has been going on for close to 2 months I think now.

    GG

    Yeah but no one discussed that both TDS & TCS are being charged after indian GST number is updated,100% people just discussed about selecting particular option in billing section but i think rarely anyone updated GST number in india being a freelancer here.

    • Like 3
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