mehboobahmed6821

Dear @Lena 

Dear Lena thanks a million for your kind consideration and taking the time to respond, i am really grateful to you.

you reopened my ticket #11148892.

i got the answer again that was    ""It appears that you have a connection to another account that was disabled due to a violation of our policies, which is why your participation in Fiverr's level system is permanently restricted.""

Actually, then i again replied to this above message and customer support marked it SOLVED automatically. 

that is my point as i got a response at first from customer support at my ticket stating that there is LOCATION INCONSISTENCY , i am ready to give all proofs, my home internet bill , my home other bills, my id card , my office bills for internet, my office address  and all that and my mobile details etc, (i changed my home internet approx 2 months ago as i switched to fibre from other internet connection and i never travelled outside country in fact i dont have my passport created yet which is neccessary to travel outside country.

now comming towards the CONNECTION WITH ANY OTHER ACCOUNT, i wrote to support on saturday that i do  not have any other account myself and even in my circle, i have a team of 4 designers who are working with my me in my office from last 3 to 4 years they all including me know about the second account policy is just like a death for all of us, as we all will be BAN, so they have never created the account and i myself know very well about this and i do not have any connection with any other account. 

i do not have any active warning right now or even in the past years i never got any warning related to any of TOS , you can cross check i am sure , why would i do this severe violation when i clearly know the results of doing so . please be kind with me and consider this a humble request from me and my team .

i always trust customer support responses i saw you respond very dedicatedly here i trust this issue will be resolved its just matter of my life believe me i cant sleep from last many nights as i have a great hardwork and effort behind all this and i have only one account i can never think about creating a second or had a relation with any other account. thats the reason i am litelly just begging from you guys to see this matter please.

here in my plaza where there is my office, there are many offices who even do freelancing i even dont know who is working at fiverr. 

i am attaching a few screenshoots showing my warning status as you can see i do not have any active warning right now or even in past as well.

please co-operate with me there must be some misunderstanding please consider my request do no exclude me from this race. as after investing and spending so much time and efforts here at fiverr , fiverr is just like life to me.

i will look forward to your kind response and i am ready to give proof if needed.

Dear @Lena

My support ticket is #11148892

Could you please be kind and see my support request?

i will really be greatful to you as i am really in a great stress right now i believe My account was flagged by mistake .

First of all, i am really very sorry for this long message but believe me i dont have any other option than requesting and eleborating my concerns and case.

Secondly, i am working with great dedication at fiverr from more than last 4 years till now, a few days back MY ACCOUNT GOT FLAGGED, i wrote to support and i got the answer there is location inconsistency issues, i am really sorry for that if it is the issue, but believe me i have my office approx 15KM away from my home and my fiverr account is logged in at two of laptops at my office and at the same time my fiverr account is logged in at my mobile device as well via fiverr app and i use two wifi networks (one at home and one at office)  and one cellular 4G internet at my mobile phone 24 hours. 

i travel very occasionally within city or even outside city but never went outside country. 

i never violated any TOS or did any violation or never got a single warning in my whole carrer at fiverr you can cross check even, i never even thought about violating any TOS, i have more than 4 years hard work behind my account current status. so why would i do that?

i have completed 1856 jobs so far at fiverr, with 1345 clients at fiverr and i have 1126 reviews on my profile and 95% are 5 stars ratings and 3 to 4% are 4.7 to 4 stars,  even do not have a single 1 star rating at my profile.

my job completion rate is 100%. my response rate is 100% ,on time delivery is 100%, never delayed a single order from my side even if i have NATIONAL HOLIDAYS here in my country i stil do work and even on sundays as well, even got 9 success score out of 10,  there are really a very few cancellations a few of them are ORDERS PLACED BY MISTAKE FROM CLIENT and we cancelled via support.

i am attaching even screen shots of my account and stats for your kind review. 

i reply to all clients immediately and i have countless sleepless nights behind this as you can cross check i daily respond to my clients and acknowledge their messages immediately does not matter its 1am at my side or 3am at my side i do respond immediately and do not sleep before 1 to 2am as i know i have clients to respond and i sleep in pints, how i can even imagine after all this hardwork i will do any violation  and bear all this pain after doing any violation? i can not even think about this its more than life in prison to me,

i request you humbly , kindly consider my request and if there is any unintentional violation kindly let me know i will immediately obey what you will say . please consider my request and allow me to work here as i have my whole setup which is solely dependent at my work on this platform.

i always worked hard and tried to satisfy each and every client as my all stats are witness on this statement.

i am really very sorry for the inconvenience please give me one chance and kindly just let me know the exact issue and i will never ever repeat that its my promise and humble request to you as i have a whole team and at this point we all are really worried from last one week, please be patient with us and consider our request.

i am really very hopeful and will look forward to your kind response in this regard.

i am attaching a few screenshoots of my account for your kind consideration.

Thanks a heap for taking the time to read out all my scenario.

Regards