milossukovic

I'm also not getting the same amount of briefs as it was earlier, but they are more relevant. Earlier, most of the briefs were not relevant for what I'm offering as a service.

I would say that they surely made some changes with briefs, because in the last period (maybe even in the last 5-6 months or more), I was getting pretty relevant offers. So I did get some orders in this way. In most cases, I was not sending the offer immediately, but sending the message to the potential buyer, to see if we match.

I did, and got the same answer again and again, with not answering directly to my questions, but sending me some kind of generated answer. I left it how it is now, since I don`t expect any help or suggestions from the Fiverr support side. There is only a hope that it will not last too long. I`m maybe new to forum, but far from new on Fiverr as a seller 🙂

I have similar situation, where I was moved from TOP 5 results (where I was for a long period of time, continuously) to the last page. It is almost 1 month from the moment that happened. Regarding the support team, you will get only a generic answer(s). I was asking concrete questions, and kept getting generic answers, only agents were changing, answers were almost the same. Without answer on my questions. My gig had approximately 3.5k views weekly, and it went down to about 200. And of course, no one is messaging me. From 115 reviews, 113 are 5-star, 1 is 4-star, and 1 is 1-star (happened in May, not sure why, but I got it). I understand that there is a possibility that I got some bad secret review (not sure how, since clients were pretty generous with reviews). But it is insane to keep someone with great stats (for years), out of any order for at least a month (I expect it to take at least few months). I understand the penalization if I got some negative secret review, but moving the gig from top results to the last page in search results. And to keep it like that for a long time. It means that tons of other clients experiences (great experiences), doesn`t mean nothing if you get one bad review. And I have, officially, only ONE bad review. And not getting any clue why is this happening, and how long it will take. This is just keeping me out of this platform, and moving me to other sources of orders (which I neglected because of Fiverr in the last few years).