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carineb's Achievements
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The response rate on the old dashboard was for 60 days as far as I know.
On the new dashboard that was introduced today it says, if you click on "response rate",
This metric reflects the percentage of responses to new messages that are sent within 24 hours, for the last 90 days.
- so the old was one probably last 60 days and the new one is last 90 days so that could be why it shows a different %