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techpig

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About techpig

  • Birthday 01/17/1904

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  1. Great! you too have a wonderful day. @aorstudio
  2. @aorstudio The order doesn’t have to be started, you can send a cancellation request through the Visit the Resolution Center button at the order page. From there its a wizard you can set the cancellation reason and send a cancellation request which the buyer can accept to cancel and receive a refund for the order.
  3. I see you had your seller level dropped, that could be the only reason.
  4. Seller level won’t be an issue but building reviews takes time and yes many started with lower price and then after a good customer base and reviews the price was incremented.
  5. You can send a mutual cancellation request. There will be a resolution center link upper right side in the order page
  6. Hello @miquelinet1 I have never had any such issues before. The withdrawals have always been easy and prompt. I use Paypal Withdrawals and they are instant. What Withdrawal did you use? If its Fiverr Revenue Card it may take a few days
  7. it’s always best to ask them to maintain communication within fiverr to avoid any later issues.
  8. All video file types re supported but each file size limit is around 1 GB in Size
  9. That is not a good way to deal with such buyers. You should stand up for your business, otherwise you are setting a bad precedent. Only work on what is worth your time and effort. I’d rather to cancel that order, then block them and move on. Cancellation would decrease the order completion percentage and also drop the gig listing in the search result. In this competitive era I cannot have any cancellation that will cause my sales down. Again not all the buyers are like that, most of them are understanding and wise. I am talking about few buyers once in a while. For me cancellation isn’t worth at all. I would go beyond what paid to avoid cancellation and do as much work which pleases the buyer.
  10. Its some technical issue or a bug on affecting your profile, at times the dashboard would still show completed orders and the Fiverr Customer Support used to refresh/reset the dashboard for solution. I think they can only help in this case.
  11. We don’t have much choice here but to make the buyer happy, work on whatever extra they are asking to avoid cancellation.
  12. Have you checked spam? The FAQ Page https://sellers.fiverr.com/en/article/response-time-rate-faq mentions So if the spam messages weren’t reported then it surely have resulted into response rate decrease.
  13. The response rate in Analytics page indicates that Respond to 90% of the inquiries you received in the last 60 days That might have resulted in the level drops and also the gigs might not be displayed on search results. If no messages were received then it could be some technical issue with your profile. Best to contact fiverr customer support with screenshots.
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