Is fiverr monopoly?

[dreamyourdesign]

Why the fiverr Customer Support didn’t respond fast.fiverr is only earning money from buyer and sellers but not favorable supports to sellers . fiverr getting 20% commissions from sellers for each order. other freelancing sites are more good then this. if possible provide some premium supports. Then seller have chance to earning more. we are seller but not roadside sellers.

[fonthaunt]

What do you mean by “fast”? I generally get a response by 48 hours which is fast to me, considering the staff to user ratio. If the ticket has to be forwarded to another department like Editorial or Trust and Safety, that takes a little longer of course.

What does this have to do with Monopoly?