I'm a seller. How do I offer a refund for an order that has been already accepted?

[mariorivera06]

As the questions puts it. How do I offer a refund for an order that was approved for example 2 months ago?

[priyank_mod]

7 minutes ago, muhonbhuiyan said:

Steps to Offer a Refund on Fiverr After the Order is Accepted:

1. Contact Customer Support:

   • Once the order is marked as complete, the seller cannot issue a refund directly through the platform. In this case, you'll need to contact Fiverr Customer Support to facilitate the refund.
   • Explain the situation to them and mention that the buyer accepted the delivery, but you wish to offer a refund.

2. Communicate with the Buyer:

   • It's a good practice to inform the buyer that you're arranging a refund for them through Fiverr support.
   • Maintain professionalism and ensure clear communication during this process to avoid misunderstandings.

3. Wait for Fiverr to Process the Refund:

   • Fiverr's support team will handle the refund process once they've reviewed the request. It can take a few days, and Fiverr will notify both you and the buyer when the refund is processed.

Notes:

• Once a refund is issued, the funds are usually returned to the buyer's Fiverr balance.
• You cannot refund only part of the order; it must be the full amount unless Fiverr support arranges otherwise.

Always make sure to double-check with Fiverr's updated terms in case the platform makes changes to refund policies.

 

[priyank_mod]

4 minutes ago, muhonbhuiyan said:

The easiest way!

The SILLIEST way!!

If you have nothing meaningful to say, better not copy-paste and spam the forum. ChatGPT-generated posts get reported and deleted (unless you cite ChatGPT as source of information).