Guarantees when hiring fiverr

[katsuhiko1990]

Are there any guarantees or clauses in the agreement of utilising fiverr and hiring a fiverr outsourcer that payment is only payable to the party that provides the service when the job is fully complete in line with requirements? I have a higher priced project which obviously fiverr takes a cut but what protection do I get?

Doesn't it make more sense for fiverr to pay out/release funds regardless of full completion of project so they get paid?

edit, does anyone have any experience with this?

Edited March 13, 2023 by katsuhiko1990

[donnovan86]

2 minutes ago, katsuhiko1990 said:

Are there any guarantees or clauses in the agreement of utilising fiverr and hiring a fiverr outsourcer that payment is only payable to the party that provides the service when the job is fully complete in line with requirements?

You can ask the seller or Fiverr customer support for a refund if the order didn't end up the way you wanted. Sellers only get paid when you approve the order (or if it automatically completes after 3 days (then it enters a 14-day or 7-day clearing period, with the latter being only available to top rated sellers or Seller Plus members). 

4 minutes ago, katsuhiko1990 said:

Doesn't it make more sense for fiverr to pay out/release funds regardless of full completion of project so they get paid?

 

Fiverr asks as an escrow to ensure that buyers get enough time to check the project. Plus, as a buyer you can also ask for a revision.