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Message stats error anyone having this problem


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I have the fiverr app which is on all the time and i have noticed a serious problem. When i am replying on my desk top it is showing on my app as not replying even though i can see the messages. I should have a responce rate of around 98% but my stats are showing me 91% which is not right. I have contacted fiverr about this and they are saying there are no problems.


There must be a problem as i respond within an hour of all messages. I would like to know if anyone else is having this problem

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