Payment clearance

[alexsheard]

what is the logic behind the 2 weeks to clear the 4$. I dont get it. Why does fiverr make it impossible to get in contact with them?

[mohaplaban]

fiverr support team is always available here - http://support.fiverr.com/hc/en-us/requests/ticket_forms/new



2 weeks for maintenance the clear accounts and this their policy

[brandontvedt]

I would almost certainly bet that the time period is set at 2 wks because that is the arrangement they have reached with PayPal or some other sort of payment processor regarding the limit of their liability for chargebacks and whatnot.



By simply holding all the funds until then, they are able to avoid implementing an additional, expensive layer of payment processing security and chargeback mediation service over their operations in general, likely saving them a significant amount of $.



Also, you can contact them. Just send an email to support@fiverr.com, though response time is often 1-2 days much as it is with any other organization.



Hope that helps.