Hello & Assalamu Alikum,
I am writing to express my concern about a recent drop in my gig performance and Success Score.
Before the latest Fiverr update, my experience was very positive. I consistently had over 10 projects in queue and delivered 3 projects per week. This performance allowed me to achieve Level 2 Seller status, with a history of over 60 completed projects, a perfect 5-star rating, and a 100% record for both response rate and on-time delivery. Additionally, I have received 50 reviews on my gig, although some clients haven't provided feedback yet.
Unfortunately, since the update, my level has been marked as "low performance" with a Success Score of only 4. While my 100% response rate remains same, my gig impressions have significantly decreased. Currently, my impressions non going above 10 , whereas before the update, my gig was consistently showing on the first page of Fiverr search results.
I have searched for online solution, on Google, YouTube, and even contacted Fiverr support directly, but haven't found a solution yet. My understanding is that the new system of hidden reviews might be affecting my performance, as many clients haven't provided hidden feedback yet.
I would be incredibly grateful for any suggestions or solutions to improve my gig, increase my performance, and regain optimal visibility within Fiverr search results.
Thank you for your time and assistance.
Sincerely,
Zahid Ali
