peacheful

Hello, yes Fiverr had replied me. Unfortunately, there won't be compensation to us since it's against fiverr guideline. At least fiverr already make the scammer profiles unavailable, even though we know they can just make fake profile again. Sorry to hear that your account is disabled. Let's be more cautious in the future as well for me 🙂

Okay, thank you for your answer. Then hopefully I can get more information from their reply soon. Thank you for your time.

Thank you, I did adressed this in Fiverr Resolution Center. I'll wait for their reply. As for the rule, yes it was kinda my fault not being cautious. Is it possible the cancelled order (by fiverr) to continue? Since the buyer is slow respond at least if the order is still going, it's something right? The last progress before it got cancelled by fiverr is I already delivered the order so if it's continue it's on the buyer to accept the delivery or not. At least that's what I think and hope.

Hello, I got contacted to do QRIS (bank qr transfer system in Asia) to Chamet in app application. I said yes because that's my service does, do something in Indonesia that client can't. To do QRIS you have to have Indonesia bank account which he doesn't have. After I transfer it through QRIS for total of $400. I did check the receiver and that's for Chamet app. I send the screenshot to deliver the order but then a day later, fiverr cancelled it. Since then the buyer become very slow reply, whereas my money I already transfer I can't get back because the order cancelled by fiverr. I saw the buyer also do the same to other seller and the order actually finished and the seller got paid. But mine? it's cancelled and my money gone, now the buyer is slow to reply me. Is there anything I can do about this, please? I did upload this to Fiverr Resolution Center just now, but want to know other seller opinion as well. I also attached the other seller proof and some maybe important stuff to elaborate this question. Thank you.