fixxapp
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Posts posted by fixxapp
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On 3/7/2024 at 11:48 PM, andywarburton said:
I think I understand what they are trying to do... buyers get confused and can't pick between sellers when *everyone* has perfect five stars across the board. They're trying to create a broader distribution of scores that truely represents the variety of quality that is available. The way Fiverr has implimented it isn't perfect and will take some tweaking (and adjustment from our side) before it works out properly, but the old system where everyone had five stars was deeply flawed as well.
I partially agree with you, but as a UX designer I think it's crazy they changed the level system but part of their users (the sellers) have no clue about the login behind the score...I have a conversion rate of 16%, I have 250 5 stars reviews and I was a level 2 seller, my gig is the third best selling in my category and now I'm level 0??? how is this new level system supposed to work?
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14 hours ago, Alex.M said:
it might be a bug.. I see that you have no level
yes I checked now again, it's a bug they are dong a mess 😄 btw I'm level 0 but I the third best selling gig to build an airbnb booking website LOL
this new system is crazy 😄
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The strange thing is that if I go to my seller dashboard I'm level 0, but in my public gigs page i'm level 2 LOL 😄
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19 hours ago, prodigy80 said:
You are wasting a lot of time trying to attack me personally, instead of focusing on your performance. Maybe that's why you got such results.
You all guys here forget that without Fiverr's promotion, you're nothing. If your gig appears to 100x more people, you will SELL MORE, even if you raise your prices singnificantly. And I am not here to praise them - you can see my previous posts about this - but this is another truth you like to ignore.
I have seen people sell well with terrible services, just because the algo insists on pushing them forward for unknown reasons. And I've seen great pros getting lost among the trash.
Just get over it. We are all expendable here, enjoy the ride while it lasts. Fiverr is GOD
By the way, this is my buyer account. Read the TOS better, that's what pro's do
😉Can you link your real account with 10 as success score? 🙂
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20 minutes ago, dereck_s said:
Do you have a lot of cancellations? There's a bug causing them to have an impact on your account even if they're not suppose to.
mm not so much like 10 over 300 orders
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Just now, prodigy80 said:
You're missing the point here...and I don't "flex", just describing facts to prove a point.
which point? so according to you I have 250 5 stars review, I have an high conversation rate a lot of tips etc...and now I'm level 0?
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53 minutes ago, prodigy80 said:
I am sorry to tell you all, but you're taking Fiverr too seriously and this is a big mistake. It's obvious from the last three years with promoted gigs and seller success programs that these guys have no clue what they are doing, always experimenting in a really confusing endless beta testing ustable environment.
Fiverr is only for part-time and you always have to keep in mind that your freelancing career here is very possible to end in a blink of an eye, with no reason and most importantly no logic. The only reason to be full time here is to be earning a ton of money that one or two years can keep you well even if you stay unemployed for many years in the future. But for 2 or 3 or 5k a month better get a real job.
"Value for money", "go ahead and beyond", "exceed expectations" etc. I DONT DO THOSE THINGS. I offer a specific service for a specific price. Whoever wants it pays for it, whoever doesn't can just pass. I don't offer more for the same amount of money, neither less. If I offer more I am stealing myself, if I offer less I am stealing clients. That's professionalism. And if Fiverr wants real professionals, they should stop demanding those things. There isn't value for money or exceeding expectations amongst true professionals.
I am top-rated and pro and guess what: With the new system I have success rate 10.
Not everyone had the same experiences of yours, I worked my *ss off for fiverr, obvs it's not my only source of income but I have 250 5 stars review a conversation rate higher than 95% of my competitors and I'm level 0...do you understand this is crazy? And btw I would flex too much about being a pro, there are tons of pro sellers who lied on their experience 🙂
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I just checked my stats, I have the 16,5% of conversion rate, better than the 95% of my subcategory and I'm still level 0...it seems like a joke 😄
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2 minutes ago, vhskid said:
And while they exist, sellers don't have the same option to privately rate buyers and see some indicators of buyer performance (related to that).
this! as a UX/UI designer for me it's crazy they are not transparent about the metrics, they just give general advices but we don't have a clue about how to improve...probably because not even the customer service is aware about how the new levelling system works...
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this is the reply from fiverr customer service after I complained about the new levelling system
QuoteFor example, you mentioned several times your positive public ratings and that is certainly something to hold on to and work on to maintain. However, as the data model takes into account private ratings as well, which may differ from the public ones, the Gig's score will not necessarily be as high as you would expect it.
so according to them among 250 5 stars reviews, most people gave different scores in private reviews...so or most people are bipolar or the old level system was a joke...
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being a UX designer, the crazy thing for me, is they are valuing the success score a lot but we don't have any specific information about what we did wrong to be at level 0, they provide just generic advices...
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this platform is becoming a s*hithole, for them a performance like this is a level 0, it means the previous level was just useless.
It seems all crazy honestly, I'm improving my gigs on upwork already...
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I don't agree, it's their platform but it became successful thanks to our hard work...
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I complained with the customer care and they replied
"Hi Valerio,
Boris here. Thank you for your response.
I will use this opportunity to congratulate you on the success that you have made on Fiverr so far! I do not doubt that you will continue having satisfied buyers and great ratings!
Rest assured that the new metric system is still being optimized and that it is made to improve your performance and views. Also, the same system applies to all sellers.
Let me know the direction you'd like to take this and I'll provide further assistance.
Looking forward to your response, "at this point I think they are using AI to write replies 🙂
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this new level system just doesn't make any sense, I have about 250 5 stars review, a conversation rate of 12% and I made more than 55k on fiverr...yet my success score is 4, what's success according to the fiverr team?
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"If it ain't broke, don't fix it"
in My Fiverr Experience
Posted
ok I'm ok about being judged using the private rating, but it's crazy that a freelancing platform is not transparent with the freelancers...also I'm level 0 with more than 260 5 stars review and a lot of tips, so I don't understand how my private ratings can be so negative...