maxwelltaylo724

I have had my account for years and was a Level 1 Seller. I purchased a few items in the past but not much, maybe around 10 different things. Last week, I purchased an invoice creation for an eBay appeal. These were legit invoices that I needed creating for my customers. There was an issue with the invoices and I contacted Fiverr customer support to cancel the order as the service was not provided correctly - to which they did and refunded me. Immediately after, I get an email saying this: Now, we've checked this with our relevant team and the services requested and provided aren't allowed on the platform. You may not ask for or offer services with unlawful or possibly illegal intent. This is not in line with our Community Standards. Due to this, the order was canceled and as a result of this, your account was permanently disabled. Keep in mind that you're not allowed to create any new accounts while having a disabled one. I am so upset. Why is this my fault? Nothing I have done is illegal. Also, if this is an illegal service, why is it on Fiverr?! Is there anyway to get my account back?

Thank you - however this does not help me whatsoever.

I have been actively selling my UGC services on Fiverr for around 6 months now. Business has been good. I was getting daily enquiries and around 2-3 jobs a week. I have never had any issues with any gigs. I am 5 star rated on all metrics and am a Level 1 seller. I noticed recently that I had not been getting as many enquiries, actually 0. I also noticed that I could not find my own gigs in search. I created a few more gigs for more reach (still ugc style) and still nothing has come through. I then noticed about the new metrics change and checked my analytics which now say low performance. My new gigs don't have a rating yet as there as not been enough activity on them on the marketplace. But both of my main gigs (which had been performing well) are now a level 4 with each one saying this: Conflict-free orders Negative impact Delivery time Negative impact Client satisfaction Negative impact Effective communication Negative impact It makes no sense. I reply to all messages well within an hour. I have had maybe one or two gigs ask for revisions which I have done no problem and quickly. All customers have been happy with my service. I spoke to customer service and they were completely unhelpful. How am I supposed to better my score if my gigs are not even being advertised on the market place?! This new metric change is awful and is ruining my business. If anyone has any ideas on how I can improve my success score and be shown on the market place again that would be great! Main Gigs: https://www.fiverr.com/maxwelltaylo724/create-high-quality-ugc-video-ads-for-tik-tok-instagram-and-facebook https://www.fiverr.com/maxwelltaylo724/create-a-selfie-style-ugc-video-talking-about-your-product New Gigs: https://www.fiverr.com/maxwelltaylo724/create-a-ugc-video-about-your-product-in-a-supercar-british https://www.fiverr.com/maxwelltaylo724/be-your-british-male-actor-or-presenter-for-ugc-videos-uk https://www.fiverr.com/maxwelltaylo724/be-your-british-ugc-tiktok-reels-or-short-video-creatorhttps://www.fiverr.com/maxwelltaylo724/make-ugc-content-for-your-brand-i-am-a-british-male-creator

I have been actively selling my UGC services on Fiverr for around 6 months now. Business has been good. I was getting daily enquiries and around 2-3 jobs a week. I have never had any issues with any gigs. I am 5 star rated on all metrics and am a Level 1 seller. I noticed recently that I had not been getting as many enquiries, actually 0. I also noticed that I could not find my own gigs in search. I created a few more gigs for more reach (still ugc style) and still nothing has come through. I then noticed about the new metrics change and checked my analytics which now say low performance. My new gigs don't have a rating yet as there as not been enough activity on them on the marketplace. But both of my main gigs (which had been performing well) are now a level 4 with each one saying this: Conflict-free orders Negative impact Delivery time Negative impact Client satisfaction Negative impact Effective communication Negative impact It makes no sense. I reply to all messages well within an hour. I have had maybe one or two gigs ask for revisions which I have done no problem and quickly. All customers have been happy with my service. I spoke to customer service and they were completely unhelpful. How am I supposed to better my score if my gigs are not even being advertised on the market place?! This new metric change is awful and is ruining my business. If anyone has any ideas on how I can improve my success score and be shown on the market place again that would be great! Main Gigs: https://www.fiverr.com/maxwelltaylo724/create-high-quality-ugc-video-ads-for-tik-tok-instagram-and-facebook https://www.fiverr.com/maxwelltaylo724/create-a-selfie-style-ugc-video-talking-about-your-product New Gigs: https://www.fiverr.com/maxwelltaylo724/create-a-ugc-video-about-your-product-in-a-supercar-british https://www.fiverr.com/maxwelltaylo724/be-your-british-male-actor-or-presenter-for-ugc-videos-uk https://www.fiverr.com/maxwelltaylo724/be-your-british-ugc-tiktok-reels-or-short-video-creatorhttps://www.fiverr.com/maxwelltaylo724/make-ugc-content-for-your-brand-i-am-a-british-male-creator