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mdmamunrassel

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Posts posted by mdmamunrassel

  1. 2 hours ago, cioncode1 said:

    The problem is that many sellers, like me, always have the problem that buyers don't respond within the order time. If you extend this for the customer, it will be seen as a massive minus in the rating system. That's why so many people are stuck with Success Score 4 even though they are 99% positive with 4.9 stars.... Fiverr needs to correct that. This is unfair as this is a permanent block to receiving orders. I can't even activate the promotion gig... These are features where Fiverr makes money. I have absolutely 0 understanding of it

    I support your opinion 100% 👍

    • Like 7
  2. On 3/12/2024 at 3:32 AM, donnovan86 said:

    And there you go.

    That's why some people have a very low score, despite having tons of great public reviews. It's unfortunate because those automatically-fulfilled or even publicly reviewed orders without a private review should automatically have a positive private review. But they don't. And if no one leaves a private review, but someone that left a bad public review did, then obviously that brings severe damage. 

    I can say it from my own experience, between March and July or so last year I had my worst possible tenure here on Fiverr. And I had only positive, in fact only 5 star reviews. Yet my success manager said that I had multiple bad private reviews, which made no sense. Aside from some people not leaving reviews, some of them leave those private reviews randomly too. And it took a long time to step away from that lack of orders, I was lucky I had return clients.

     

    On 3/11/2024 at 2:22 PM, donnovan86 said:

    The problem is that those people with 4 star reviews, but also some with 5 stars might have given you a bad private review. And since many repeat buyers don't bother leaving a review... if you have a single or even 2 bad private reviews... then that can destroy your gig, obviously. And I will say for a fact, my success manager told me that even if public reviews are perfect, privately some people still rate you poorly. I had that happen last year, when I had only 5 stars, but the success manager said that I also had plenty of private reviews, from the same people.

    The thing is, we don't know what people rate us privately. And that is a major factor for the success score.

    Order cancellation is automatically fixed after two months. Fiverr low success score should remain for a certain period. It cannot last for a lifetime.  This system has completely stopped the sales of the sellers products.

    • Like 6
  3. 3 hours ago, carrotymusic said:

    Hello 🙂 Tell me, please, does the account flagged affect the ranking of the gig in the search?? Or Is the seller success rating still the main factor in the gig ranking even with a flagged account?? No one can answer this question 😞 I will be grateful for the answer... Thank you

    yes, affected all

    • Like 4
  4. I totally agree with you and the new update on fiverr will be more detrimental to new seller and will  discourage confident sellers. The new update of fiverr is unfair to the sellers and they never take initiative to solve the sellers problems.

    • Like 8
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