art_by_tony

I had an order which needed an $80 delivery charge, which I had to pay myself to send. Is there no way to separate that from the general fee I'm getting paid for the project? So now when I get paid, fiverr will be taking a cut of that $80 that I charged the client, but paid for myself out of pocket. That seems like an unfair business practice. The same with the second job I'm about to start. The client wants me to buy a specific sketch pad. Do I have to add more money to the sketchpad price just to cover what fiverr is going to take out of my payment?

I'm new here and created 2 gigs. Both are in draft mode and for the life of me I can't figure out how to make them active. I see no button or directions and support just ignores messages that I really shouldn't have had to send. And also, I can post only 3 images per 'gig', yet I see others with a full portfolio of work. What's the secret? Again, posted these questions to 'support' to no avail. Competence seems to be lacking in this site. Any help would be appreciated.