Hi all,
I am currently facing an issue and am unable to understand the reason. About a week or 10 days ago, my inbox response rate was at 100%, but it has been continuously decreasing since then. I have not received any new messages in my inbox, although some old clients have messaged me, and I have responded within an hour at the most.
Please help me resolve this issue and get my response rate back on track. Kindly inform me of any reasons behind this.
Many thanks