[Important Updates: Level System (now live!) and Ratings & Reviews (testing changes)]

9 hours ago, vibronx said:

Where did you see that?

It's on my dashboard. 

[Important Updates: Level System (now live!) and Ratings & Reviews (testing changes)]

Today I should have become Top Level Seller! Couldn't wait to log in and check. Yet with the new rating system, I'm Level 0. Crushed. 

[gigs promotions are all dead and there is no clarity from cs]

After 1 month, I was able to promote my gigs again, however, all impressions across all gigs are still at 0 for the last two weeks and my gigs are no longer showing up in search. 

[gigs promotions are all dead and there is no clarity from cs]

I did. My promotable gigs now show as "unqualified." About 30 days after that, my gigs all disappeared from search as well. I went from 40 orders a month, nearly all 5 star reviews to 0 impressions and no orders, no briefs. According to this forum, this means we received a negative private review and it may take 2-3 months for our accounts to recover. 

[Promoted Gigs: Gigs Showing as Unqualified]

Once in awhile during slow times I will promote a gig or two. However, today I noticed my gigs are showing up as greyed out and marked "Unqualified." When I hover over unqualified it reads: "This gig cannot be promoted right now, due to possible quality issues." 

 

I have 5 star ratings on this gig. What can I do here?