Here are some important points to keep in mind:
Communication within Fiverr: Fiverr encourages all communication between buyers and sellers to take place on their platform. This includes messaging, file sharing, and payment processing. Fiverr provides a messaging system for this purpose.
Reasons to Stay on Fiverr: There are several good reasons to communicate within Fiverr:
Fiverr tracks all communication, which can be useful in case of disputes.
You have access to Fiverr's resolution center for any issues that may arise.
It helps ensure the security and legitimacy of transactions.
Avoiding Violations: Attempting to move communication or transactions off the platform is against Fiverr's terms of service and can result in account suspension or closure.
If a buyer suggests moving communication or transactions outside of Fiverr, it's generally best to politely inform them of Fiverr's policy and encourage them to use the platform's messaging system. If the buyer insists on communicating outside Fiverr, you may want to consider whether you want to continue the transaction, as it may be against Fiverr's policies and could pose risks.
Always prioritize your own and your client's safety and adhere to the platform's policies to avoid potential issues.