Fiverr withdraw to payoneer has critical issue. And Fiverr support is very poor. I have withdrawn my money and not receive it. I have contacted for one month to fiverr support. but not solve yet. Even though the fiverr don't respond at all this issue.
Fiverr support is very poor. They didn't solve my withdraw issue and didn't respond at all.
When I contact with one fiverr supporter, he said payoneer connection had some issue. After that, others said that they sent my money to my address correctly.
All is lying and not to try solve the issue.
Fiverr send wrong withdraw payoneer transaction id when I ask the proof of they sent my money to my payoneer address.
The payoneer support said the transaction that fiverr provided was confirmed in their system but it is not to my address.
It means the fiverr sent my money to other wrong address.
And 3 months ago, I withdrawn my fiverr balance to my payoneer successfully. This means payoneer connection in fiverr has no issue.
Only this withdraw has critical issue.
The fiverr support is lying. I have asked the detail of the transaction several times. At first, they said they can't share any detail of the withdraw transaction.
After several days of contact, they send then withdrawn transaction detail: the payeed id and transaction id of payoeer transaction id.
But they sent payee id that was created after I had relinked the payoneer with fiverr. One payoneer support said that I need to relink the payoneer account in fiverr when I contact to solve issue, so I did it.
But the fiverr sent this new payee id that was created after this withdraw critical issue. It means they are lying.
When I ask correct transaction detail to fiverr support, they didn't respond for 1 week. I was waiting. but no response.
Fiverr is responsible. for this withdraw issue.
Fiverr should repay my money and solve this issue.