Thank you for your message and for your concern. To clarify, I did not have any other pending earnings or orders that could have affected my account balance, other than the $88 available balance and $175 in active orders from another order.
I appreciate your suggestion and concern that it would be odd to have a negative balance of $44 if there were no other pending earnings that were cancelled or affected by the cancelled order. I agree that it is a confusing situation.
Regarding customer support, I have not received a response from them yet, but I did receive a reply on the Fiverr Facebook page. They informed me that they have forwarded my ticket to support and will follow up with me. However, I am still waiting for a response from customer support, as my ticket has been open for 10 hours now.
Thank you again for offering your help and assistance. I greatly appreciate it.