Hello there!
I've been demoted from level 1 to new seller last month for not meeting one of the requirements to keep that level (on time delivery precisely).
The thing is that I haven't been able to meet the 90% minimum (I just made it till 88%) and wanted to ask what will happen in the next evaluation as I don't think I will receive enough orders before 15th this month.
Can a new seller be somehow "demoted"? Or will my account be suspended?
I was sick and went to the doctor multiple times these last couple of months, so I delivered some of the orders late, however my costumers were very understanding and still gave me a 5 star ratings.
I do personal color analysis by the way.
Thank you all in advance.
