You can try their customer service but I don't think they will help you because they usually think the customer is always right. Therefore, the customer uses it until the customer is satisfied with the revision.
I encountered exactly the same type of customer and the order was unfairly canceled by customer service. Most likely yours will be too. You can take a look at this article and get some ideas:
I encountered exactly the same type of customer and the order was unfairly canceled by customer service. Most likely yours will be too. You can take a look at this article and get some ideas: