Hello guys,
I am a level 2 seller providing services as full stack web developer.
so this morning, I woke up as usual to some new messages from clients. one of the clients sent me a standard figma link, which I was supposed to open and check website design. I was browsing fiverr on my android app?
since I was lazy, instead of copying the link, I opened the link in-app via the in-app browser of fiverr. the link got opened correctly, and it asked me to login to google to see the desings.
I logged into figma using my google account, but it did not show the UI, so I got back to client and told him that I could not see the UI.
and that is the last message.
right after that, I got email from fiverr that my id was disabled due to breaking TOS. like what??
so I emailed to fiverr contact, and they told me my account is under review and this happened because I engaged in some actions that are not allowed by fiverr T&C, and now they are asking me to wait up to 60 days. but if this took 60 days, and even I got my id back, all my gigs would be dead.
personally, I believe that this happened because I opened the link in-app, somehow it got flagged for that?
has something like this happened to somebody else else ? how can I get fiverr to fix this without waiting for 60 days?
please help. I am feeling helpless here.
regards,
Ali