[How many times a buyer can extend the review period? Can it affect the stats?]

Recently I had a buyer for whom I completed and delivered a job within two days. Since then the buyer Is extending the review period. It has been 12 days and again he extended for five more days. So how long he can continue extending? And will it negatively affect my stats?

Since he is not willing to communicate so I don't know what exactly is happening.

 

[A buyer placed a direct order and then wanted to cancel it within half an hour.]

Should I accept his cancellation request and then contact the support.

[A buyer placed a direct order and then wanted to cancel it within half an hour.]

It was early morning when a buyer placed a direct order

and then wanted to cancel it, within half an hour,

as he expected it to be done within like "5 minutes" ASAP.

 

While my Gig description clearly says  "Please discuss before placing an order" in the very beginning.

Also, the minimum deliver date is two days.

 

Obviously, I was offline, and asleep while all these happened.

I found one of the video file is missing that he instructed me to use in the edit.

 

So my question is what is my fault in all this?

And will I be penalized for this? I mean in terms of gig ranking and clicks/impression?

 

I have messaged him, he haven't replied yet.

I am a little bit anxious now. 

[A buyer placed a direct order and then wanted to cancel it within half an hour.]

It was early morning when a buyer placed a direct order

and then wanted to cancel it, within half an hour,

as he wanted it to be done within "5 minutes" ASAP.

 

While my Gig description clearly say  "Please discuss before placing an order" in the very beginning.

Also, the minimum deliver date is two days.

 

I saw everything after I waking up. 

Also, one of the video file is missing that he instructed me to use in edit.

 

So my question is what is my fault in all this?

And will I be penalized for this? I mean in terms of gig ranking and clicks/impression?