I have already thoroughly reviewed the Fiverr article on "Success Score" and I'm confident that I'm adhering to the recommended practices. Despite this, the negative impacts on my gig score persist, and I am uncertain about the underlying reasons.
Despite my best efforts to adhere to best practices, including effective communication and ensuring client satisfaction, I have noticed that one of my gigs is showing negative impacts in these areas. Specifically, the gig score is 4 and indicates "Effective communication: Negative impact" and "Client satisfaction: Strong negative impact."
As a diligent freelancer, I take great pride in my work and strive to maintain the highest standards of professionalism and service excellence. I am dedicated to fostering clear and open communication with my clients and consistently go above and beyond to ensure their satisfaction.
This comes as a surprise to me, that particular gig has received a 5-star rating, indicating that every client I have worked with has expressed satisfaction with my services. I am perplexed by the discrepancy between the gig score and client feedback. Moreover, I make it a priority to go above and beyond to ensure that each client is delighted with the results and the overall experience of working with me. I don't know what went wrong 😞