hatchan

First of all, thanks everyone for the help. Everything went well, the client was able to extend the delivery time. But this episode will help me in future, too. So, if I have in the gig the following line: can I deliver in time one of my samples even if the client disappear?

But I can afford to loose 2 or 3 points, for a late delivery. Better than to break fiverr's rules - that is not an option for me. The question is: if I deliver something the customer didn't agree - because he is not reachable, but I can demonstrate that I've done my work - and once he comes back I re-deliver the one he wants, am I breaking the rules?

This is my fear and I want to avoid such situation. How does the late percentage work? I mean, I have 100% deliveries on time. If - for reasons beyond my will - I am late with this project, the percentage drops only of the percentage representing one late order amongs all those I've completed?

Exactly. And yes, I've sent all the samples to him, and I also have asked to extend the delivery, but since he is not reachable, he is not able to approve the extend time, the same way is not able to check the samples and choose the final one. For the same reason: being away in China - or so he told me, but after booking - he could be without connection. So my question is.. if I deliver one of those arts (indeed, 40, not 20), am I breaking fiverr rules? I worked on that project several hours to produce those samples, so I think that my part is done. What is missing, is him to pick the final design. I really don't want to break rules, but yet, I don't want to be late because he is not reachable.

Thank you for the answer and the feedback 😄 - and I love that dog, too. What is preventing me is that the client doesn't make a choice among the options I provided, because after booking the gig, he disappeared for connectivity problems. Let say that I provided him 20 varations on that golden retriver - not the case, but just to make the process clear - he has to choose which one will be his. The final design, in other words. After all, I've done my part = provide all those samples to pick one design. Since he is nor reachable, I'm wondering if it's against fiverr'r rules to deliver one of those designs, waiting for him to return and confirm my choice or select another desighs among the ones provided.

Good morning, I would like to ask for advice from the community, especially from those who are more knowledgeable about delivery dynamics than I am. A client has placed an order and chosen the fastest delivery option because they had to present some designs to a company they work with in a few hours. Currently, the client is in China and has emphasized that they have huge connectivity issues. I have already completed the order, and the deadline is set for 7 hours from now. Usually, I offer the client a range of subjects to choose from for the final design, but if they have connectivity issues, I am concerned that they may not be able to choose the design that I am obliged to deliver within 7 hours from now. In fact, I have tried to write to them, but they have not responded. What do you suggest I do? Sensibly, I would deliver one of the designs to meet the deadline and deliver on time. After all, I have accomplished my part of the job and respected the gig's deadlines. In this way, they will have time to look at all the proposals and then ask for a review and choose another one if they are not satisfied with the design I have chosen. I would like to emphasize that I have fulfilled my responsibilities in completing the required work, and it is now the client's responsibility to confirm their preferred final design. However, since the client is currently unreachable, I am concerned that I may be held accountable for a late delivery despite it being out of my control. What would you suggest?