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18 hours ago, bokiiii said:

Hi, i have similar problem, my gigs were on first page, i was promoting them i had no trouble about that at all for a long time. But suddenly ALL my gigs rankings dropped down (some even to zero)

I did great job with some very nice buyers in past few days, got a lot 5.0 stars review, delivered designs on time, i did everything as it needs to be done but my gigs are now ranked so low that i cant even find them on pages. I hope this will get better

I hope it gets better for you, it is quite depressing when it is one of your main income source.

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On 1/13/2023 at 6:43 PM, markp said:

@superb_designee  you have never made a single sale on here and you are not in a position to be handing out generated advice because this advice will cause problems for other sellers.

  you can't discuss the customers review or feedback with the customer. You will get a warning or worse. you cannot discuss reviews with customers or ask them to leave positive reviews or offer bribes or inducements or offer refunds on completed orders.

 where did you copy this generic content from its got nothing to do with Fiverr. 

true you should never ask buyers for a postivie feedback, but his argument is also flawed. How can a seller know which buyer gave a negative feedback.

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On 1/13/2023 at 5:42 PM, breals said:

What a clever bot you are 😀

lol, and how would I even know which buyer gave a negative PRIVATE feedback.

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On 1/12/2023 at 10:37 PM, florenciafarkas said:

How does it work? This is the first time I read about it.

It does. Buyers can leave private feedback, but what is the point of that? No one is stopping buyers from putting negative public reviews then what is the need for private feedback?

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13 hours ago, dmc_art said:

Buyers can leave a secret private review called "private feedback" and only Fiverr can see and access those. If 3 bad private reviews are made, the seller sinks to the bottom

 

how does it to go to normal then? I have received some great reviews in past 2 months, how long do you think it will take for the private reviews effect to go down?

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On 1/10/2023 at 11:30 PM, shahjalal924 said:

sometimes fiverr down gigs. after some days the will again rank gigs. if gig not rank, then edit the gig.

yes I know I have faced down time but this time it has been over 2 months with nothing

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On 1/10/2023 at 10:29 PM, marykipper said:

Hello,

Iv been facing the same issue unfortunately. Promoted gigs became unqualified and gig impressions took a nose dive to 30 odd impressions daily. I guess its just a waiting game now. I hope things change for the better soon.

true. it is quite depressing since I have not received a single new client from 8th of november. I don't know what would I have done if I didn't have a couple of repeat clients.

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On 1/11/2023 at 12:38 AM, safe_keeping said:

check your gig description and try to find out the problem

there is nothing wrong with my gig description, I still changed some things but not positive effect yet.

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On 1/10/2023 at 8:47 PM, leonid_ said:

I'm terrified. I have had the same situation since December 29. I haven't had any problems with my clients, I don't want to just sit and wait a few months because this is my main source of income.  

same here. Its one of my main sources of income as well, but it has been well over 2 months now and nothing changed yet. I hope it gets better for both of us.

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4 hours ago, lalitsdmittal said:

Okay So let me explain, when your Promotion option disabled, your organic ranking also go down... But It will came back after sometime. So you need to wait for sometime and keep up the good work.

5* doesn't matter here, the private feed is very important, which sent by fiverr team to clients after order completed.

did you face something similar? how much time did it take for things to get normal for you?

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2 hours ago, imagination7413 said:

Addimg to the above comment: Most Fiverr statistics are based on 60 days. (Which is exacly 2 months.)

https://www.fiverr.com/support/articles/360010750318-Viewing-Gig-Statistics

well its been over 60 days. Let's see how much more time it takes for things to get back to normal

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Hi Fiverr. So I have been working here from 2020 and I have never experienced something like this before. Out of nowhere my Gig's visibility went down significantly. I used to get an average of 500-600 impressions daily and now they are less than 50. Its been going on from over a month now. In between I have completed around 17 orders from repeat clients and have received some reviews as well as tips. But this didn't help the Gig one bit. They are still at the same ranking. I have completed over 700 orders and have over 400 5* reviews. All my metrics are 100% as well. I contact CS but they don't have any promising answer to my problem. They keep saying to do what you are doing and it will improve. But its been 2 months and nothing has changed one bit.

My Promotion option is also disabled and I don't receive a single brief now. I used to get briefs but almost all of them were spams e.g. they were sellers looking for jobs. My account has come to a hault now since I have not received a single new message from 8th November 2022. 

Has anyone else faced such situation and how did you get your account back to normal?