Hi Fiverr. So I have been working here from 2020 and I have never experienced something like this before. Out of nowhere my Gig's visibility went down significantly. I used to get an average of 500-600 impressions daily and now they are less than 50. Its been going on from over a month now. In between I have completed around 17 orders from repeat clients and have received some reviews as well as tips. But this didn't help the Gig one bit. They are still at the same ranking. I have completed over 700 orders and have over 400 5* reviews. All my metrics are 100% as well. I contact CS but they don't have any promising answer to my problem. They keep saying to do what you are doing and it will improve. But its been 2 months and nothing has changed one bit.
My Promotion option is also disabled and I don't receive a single brief now. I used to get briefs but almost all of them were spams e.g. they were sellers looking for jobs. My account has come to a hault now since I have not received a single new message from 8th November 2022.
Has anyone else faced such situation and how did you get your account back to normal?