[Cancellation of an Direct Order without any toll on STATS of gig and profile?]

2 hours ago, greenlz said:

Unfortunately buyers don't care about their account reputation, buyer accounts are usually worthless. It's the sellers that have to preserve them and take good care of their reputation.  However, I would be very annoyed if someone orders my 3D product gig, and says they need an audio recording.

That's nothing, i got one to edit presentation urgently in PPT format! 

[Cancellation of an Direct Order without any toll on STATS of gig and profile?]

Can we cancel a DIRECT ORDER without any toll on the stats of the gig and portfolio as client ordered without reading brief about the services we don't even provide!

[Request for the Order]

At seller plus there was this message!

[Request for the Order]

59 minutes ago, catwriter said:

Unless Fiverr changed something, members of the Seller Plus program have that feature.

Ok, have applied for the SELLER PLUS but got "not eligible". What's the criteria for that?

[Request for the Order]

Some competitors got the option for "REQUEST TO ORDER" (attachment) rather than the "CONTINUE" to place direct order (in my case). 
Since my niche is quite dependent on individual product quotations but client toggle the order directly resulting in conflicts afterwards!

Do you have any idea what's the criteria for this feature or when it's provided?

REGARDS:
AWAISCAD