eureka2022
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Posts posted by eureka2022
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9 hours ago, visualstudios said:
Envíeles una oferta para el nuevo trabajo.
I highly value your advice, but I wouldn't take the risk of sending them an offer for a new job. They might place an order and, in retaliation for not doing the work for free, give me a negative rating. I'm considering that the best course of action in this case is to block them.
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Hello everyone,
I recently had an experience with a client on Fiverr that left me with some doubts. I would greatly appreciate your advice and guidance.
The client in question placed an order and was satisfied with the work, rating me with 5 stars in all categories. However, days later, they requested additional revisions to the design, even though they had already accepted and positively rated the original work.
I agreed to make the additional changes, although I was not obligated to do so, as the client had accepted the initial order and seemed satisfied. However, now the client is requesting a new design that is unrelated to the original order, essentially wanting me to work for free on an entirely different project.
My questions are as follows:
1-. Is it possible for the client to change the rating of the order after giving me 5 stars in all categories?
2-. What would be the best way to handle this situation to protect my account and maintain customer satisfaction?
I greatly appreciate your advice and experiences on this matter. Thank you in advance for your help.
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Additional Changes After a Positive Rating: What to Do?
in Starter Questions
Posted
Thank you for your feedback. I'm in my early stages on Fiverr and currently a Level 1 seller. I'm learning to handle different situations and understand clients. I agree with you that it's important to assess clients before accepting an order, but sometimes it's challenging to predict how a collaboration will unfold.
Thanks again for your advice and guidance as I continue to grow on this platform.