[Fiverr Cancelled My Completed Order After 4 Weeks]

so what do you think? will i be getting my money back? or should i lose all hopes?

[Fiverr Cancelled My Completed Order After 4 Weeks]

On 8/19/2022 at 3:49 PM, michaelhydehill said:

This is unbelieveable! Fiverr just withdraw $300 from my available funds and gave back to buyer for completed work! The buyer was requested an ansys analysis and a report. These are perfectly done and delivered. Buyer accepted the delivery, marked as completed and reviewed me! Gave me 5 stars! But 4 weeks later fiverr just cancelled the order and stole my $300. I wrote to customer support and they says: 

“ I checked on this order for you and noticed it was canceled because the buyer Khalidelmi2000 opened a chargeback on the order with their payment provider.

Fiverr cannot prevent this action and we did not cancel the order from our side.

 

Fiverr reviews cases of payment provider chargebacks and disputes on behalf of Sellers. Although results vary per case due to each chargeback reason, we work hard on resolving disputes in the Seller’s favor.

 

We were reviewing the chargeback and the order with our relevant team and unfortunately, this order is not eligible for compensation.

”

What is that? Is that a joke??

This is just scam! A fradulent chargeback and Fiverr does not protects me! Why should any seller trust or continue to work with Fiverr if they are not protects us? This is unbelieveable! My whole work gone for free!

Its really shocking that my order was completed on 18th Nov with a 5star review from the buyer and 10 days after the order completion I received a message that the order has been canceled and the buyer asked for a chargeback. Due to some confusion, my account got disabled for which fiverr asked me to wait for 90 days for their final decision and I can continue with my active orders but I cannot contact the buyer because I wasnt having any active order with him. No, notification about anything and fiverr deducted the amount from my balance. This is really sad because how can we as sellers on fiverr with 5star rating sustain if fiverr is not doing a proper investigation and supporting the buyers all the time. I'm so disappointed to see my money go right from my pocket without even knowing about it.

[Fiverr Cancelled My Completed Order After 4 Weeks]

Its really shocking that my order was completed on 18th Nov with a 5star review from the buyer and 10 days after the order completion I receive a message that the order has been canceled and the buyer asked for a chargeback. Due to some confusion, my account got disabled for which fiverr asked me to wait for 90 days for their final decision and I can continue with my active orders but I cannot contact the buyer because I wasnt having any active order with him. No, notification about anything and fiverr deducted the amount from my balance. This is really sad because how can we as sellers on fiverr with 5star rating sustain if fiverr is not doing a proper investigation and supporting the buyers all the time. Im soo disappointed to see my money go right from my pocket without even knowing about it.