sasyj93
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Posts posted by sasyj93
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18 hours ago, grayprogrammerz said:
thank you,can be applied from sellers? Looks like a buyer thing
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16 hours ago, dev_naymul247 said:
Thank you so much
This is the classic example profile of what I am talking about.
From what I can see you deal mostly with frontend,so you are not proficient in PHP backend but this is totally respectable,because you have specializations in something different (otherwise you would have almost been a full stack)Thanks for understanding the concept I want to express.
G luck !
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16 hours ago, imamiopial said:
Can I ask where was the materials sent?
That's a pretty rough claim,
I believe there’s more to the story and you're just sharing your side of it.
This really wasn't necessary to say to someone who is just helping you answer your questions.
However he was sent video instructional materials,on production,sound design and other things,just to make up for the lack of degree,his prices are already pro but he simply wanted a chance to make more money in the eyes of buyers,the fact that fiverr responds with bots to these materials,and in light of my very bad experiences with several pro sellers makes me judge this program to be absolutely unacceptable.
This is my humble opinion and I am sorry to inform you but I have already sent this material to fiverr on pro sellers,they said they will investigate,if you don't believe it doesn't matter.
Anyway it is not my intention to hurt you or argue,but you have to respect my opinions and you don't have to defend fiverr no matter what and you don't have to say that pro sellers are ok just because you have dealt with them,you have nothing to do with it I have nothing personal with you but you dont have to say "just leave fiverr",this is not the topic im discussing here,Fiverr is fine,Fiverr PRO is not (for me).
I apologize if I hurt you @donnovan86
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1 minute ago, rawque_gulia said:
The basic concepts are: - If a seller is not providing you work as per your instructions, ask for cancellation or contact customer support. This way you could have saved your thousands of dollars, but by showing your dissatisfaction here, you will not get anything in return.
I do what I think is appropriate,maybe it gets to someone who makes the decision,if it doesn't,amen.
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16 hours ago, grayprogrammerz said:
There's recent program named "Fiverr certified".
thanks for sharing,can you link a source?
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15 hours ago, donnovan86 said:
I met with the Fiverr team multiple times, and they do check things manually. There might be human error, but no Pro applications are checked by a bot.
That would mean they need to have a professional in pretty much any industry on this planet, which is obviously not the case. Certificates and diplomas are a good indicator in most cases. And even if that's not always foolproof, it's definitely better than any other method.
Anyway, if you dislike Fiverr so much, try out other platforms. Based on these messages you clearly don't like the platform and its talent, so why bother?
it's not that if I don't like something I just move on,I invested money and I couldn't know before I invested it,what do you care instead if I express my dissatisfaction.I repeat,I invested and invest thousands of dollars a month,I'm not dissatisfied with fiverr but with the pro program,but sometimes it seems you don't understand too basic concepts. I need to draw a picture maybe.
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2 hours ago, donnovan86 said:
I met some people in the Pro section. So I know there are legit people here, just like there are bad apples. However, bashing this on the forum won't really help that much. It's just a place to vent, it's not like it will change anything.
Also, it comes down to your requirements and what you want. And of course, what those people promised in the first place. I, for one, I want to learn as much as possible about any project before taking it on, and I deny stuff that I don't feel comfortable with. Maybe some of those sellers took more than they could offer because they lack orders right now, who knows.
I am not defending Fiverr honestly, I am sure this topic won't really make or break someone's image of Fiverr. I just know that there are a lot of talented people. But hiring a Pro doesn't guarantee that person is fully qualified for your specific requirement. That's why I think searching just for a Pro is a mistake, because someone very qualified in your particular niche/requirement might not be in that Pro program in the first place.
I suggest you browse all the sellers and not just Pro. I am sure there are bad apples as I said, but they don't just randomly select people. In order to apply for Pro, you have to actually prove your expertise and only 1% or less of the people that apply actually get picked.. I can tell you for a fact that I applied in 2017 when that program started, and they required A LOT of proof about any claim I made. Not to mention that even once you become a Pro, if there are bad reviews and stuff like that, you are held accountable and they even remove you from Pro.
I'm sorry but I really don't think it's what you say,so many PROs are with bad reviews but that's not the problem,it's what's being accused of that's the real concern,that didn't cause me to lose the badge,I'm not that naive to want to change things with a post,you said it right,I'm venting.
Having a translator badge and using google translate,(like me many others have said it on a vendor) makes this program a joke,I am sorry you were not accepted,I bet you deserve it more than others maybe,who knows,we will never know.
What I do know is that a person spends hours filling out a form,even days getting material and has to get a response from a bot,I have no justification on someone in chat with a badge in web development telling me candidly "I am not a developer" No mercy for people like that,out of 50+ applicants only 1 was up to the mark.
I can speak because I spent money,of course it remains my opinion but there is unequivocal data supporting this opinion.
Fiverr has no skills to figure out who is really a PRO in his job,it relies on certificates and social presence,it has no technical program to verify this,Fiverr at this point should deign to open a back and forth on each candidate instead of having a bot skim the applications.
Someone said talk to a pseudo manager,obviously paying,but what kind of process is this? Zero services. I don't see why anyone would pay to hear about the badge,fiverr treats freelancers as desperate people looking for little money and who are even willing to pay for a ridiculous program like plus to make it.
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4 hours ago, donnovan86 said:
Or maybe you just found some bad apples. The program is fine and there are many great professionals.
The sum of them is too high,the program will be fine for you,how many pros have you hired here? I don't think even one,with all due respect you don't know how they work,I have hired several and interviewed as many,they are very ignorant.
This is my opninion on my experience,you can't say yourself that it's ok just because you think so without having tried it.
I'm sorry that you have to defend Fiverr at any cost,I understand your loyalty in them but you are not objective because you don't see the problem or you don't know the extent of it as much as it is based.
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3 hours ago, rawque_gulia said:
And they are WordPress website developers, so I am not sure why you would expect them to be experts in coding or Figma. From your message it appears that you hired the wrong people (in wrong category) and then you are complaining about receiving poor quality that does not match your requirements.
you are instrumentalizing the problem,using plugins and themes is absolutely ok,not knowing how to customize them is a disgrace instead.
My brother is a professional composer,installing a plugin is not the same thing. Only a real coder is his equal,I hope now you understand.
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Fiverr PRO program is broken.
my brother personally hired 4-5 fiverr pros, but I interviewed about fifty of them, including translators, developers and marketing consultants.
The result is a total disaster, people who don't know a single line of code pretending to be seasoned developers (yeah, installing plugins and themes doesn't make you a pro) and some of them candidly expressed this in chat with me and in their profiles in description.
Translators who use Google Translate for their translations complete with reviews from users who complain about this.
I hired several people, including a developer who sent me a 1:1 copy of an example site that I had sent him, obviously with its limitations because it was a bad copy. When I asked him why he had done it he told me that he couldn't design it (something agreed before) and that maybe it was time to give me a refund, many others in the same category when I explained my needs they didn't seem to know what I was talking about, they don't know figma, they don't know the code, they don't know anything about it nothing, they only know how to put ready-made themes and plugins, evidently they are all graduates, otherwise it is inexplicable, good for them, they beat the system.
In light of this, my brother tested the program, he sent about a dozen videos on 5 different genres of music, how to create it from scratch with sound design etc. (he work in music), he has no degrees of any kind,experience is practical.
The result is that for Fiverr he doesn't meet the criteria, for him it's fine because if this is the level of the PROs, he doesn't want to have anything to do with this badge, he has notified the support and the guys will investigate, at this point it matters little .
Please note, obviously not all PROs are fake incompetents, but sadly, most do not reflect the experience they say they have, same for the top sellers.
The program is broken, the selection process necessarily takes place via bot because it is not possible that a guy who installs plugins in wp (by his own admission) is a PRO and someone who composes music from scratch with customers with hundreds of thousands of views be considered someone who does not have enough experience.
If you want to become PRO, all you need is a social presence and/or a degree, which he lacked but which he filled with other types of educational and demonstration material.
Good luck !
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8 minutes ago, donnovan86 said:
Well every story has 2 sides. We don't know everything so we can only assume. Only you know what you did and what Fiverr penalized you for. And Fiverr has the records showing exactly what sanctions you received and why. The other people including me are just wasting time here trying to help you.
I had issues much worse than this and they were solved by customer support. So I didn't have any bad experience with them. And remember you are on a forum, it's all opinions and opinions, not everyone will agree with you.
There are countless people that showed the email they received from customer support. If you expect people to offer some ideas or guidance in any way, then you have to show that, so we can all see what happened. Otherwise as I said, it's just hearsay and a single-sided opinion.
I for one will stop talking here, because clearly I can't help in any way, you're not sharing any images, so there's nothing else to do. I had way different interactions with customer support and as I said, blaming them will make no change here, they just offer you assistance, there are other departments that issue and handle warnings.
Maybe you misunderstood me and I'm sorry,guys the issue is very clear,all the warnings I had refer to an order that had no missing files,the customer did not report anything and unfortunately even in the face of evidence they were not removed,there is nothing any of us can do,you are free not to believe me and think that I purposely made violations,so what would be the point of this post?
My intent was to see if they got to the bottom of it,which at least this one did.
Bless yall-
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1 hour ago, donnovan86 said:
Customer support doesn't issue warnings. The platform does, and most of the time it does that automatically.
When it comes to deliveries, it's ideal to avoid archives in general as the only delivery, I can see why the system would find it fishy since there's no specific file that the system can check. Most of the time these warnings are automatic. The system saw the Zip file and since it can't check the content itself, it automatically saw t as something fishy.
I think you misunderstand what customer support does. They just assist Fiverr users with problems. They have nothing to do with the Fiverr algorithm or issuing warnings. There are specialized departments that tackle fraud, users cheating the system, etc. Customer Support is not perfect, nothing is in this world. However blaming them when they are just the middleman between other Fiverr departments and you..
Also, you said you received 2 warnings, not one, so it has to be something else aside from that.
Anyway, we are just sellers here like you are, so we can only assume. And without no screenshots, we can only speculate and take your word for granted. We don't know Fiverr's reasoning, what they told you, etc. Until we see that it's just hearsay.
If Fiverr is at fault, customer support should be able to help you solve the issue and remove the warnings, unless there's more to the story we don't know.
Also, please don't attack us, we all tried to help you. In fact, you're the only person that I heard had this happen and Fiverr didn't rectify it. Generally Fiverr says why you got a warning in their warning email, so unless we see that, it's very hard for someone to know. Your discussion with customer support is what matters here. As I said we are just sellers so.. aside from you venting and us sharing our experience, there's nothing else to do.
It just makes me nervous that you defend fiverr as if it were perfect,which it is not,anyway I already told you above what happened,I have no reason to lie:
"CS finally provided the details of the issue,delivery was full of a zipper folder,so not empty,Their mistake that will not be fixed."
I am sorry if the answer disappoints you,the screenshots are not due to the public,you will unfortunately have to take my word for it,issue regard the same order and this is a mistake from them.
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2 hours ago, donnovan86 said:
Customer Support puts you in contact with the right department. But in this case, that department found you guilty of breaking the rules so the chances of learning more are slim. They do check every warning at least once, same with bans. So if they still maintained the decision, multiple team members checked and saw rules were broken. I am sorry to hear that, but then again it's a learning experience for you hopefully, try to avoid that and you will be fine. I also recommend reading the terms of service man, just to be safe.
CS finally provided the details of the issue,delivery was full of a zipper folder,so not empty, Their mistake that will not be fixed.
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2 hours ago, donnovan86 said:
Customer Support puts you in contact with the right department. But in this case, that department found you guilty of breaking the rules so the chances of learning more are slim. They do check every warning at least once, same with bans. So if they still maintained the decision, multiple team members checked and saw rules were broken. I am sorry to hear that, but then again it's a learning experience for you hopefully, try to avoid that and you will be fine. I also recommend reading the terms of service man, just to be safe.
UPDATE
CS provided the order number,the customer never reported anomalies,the algorithm saw an empty delivery ,guess what? The delivery has a zipper folder and is not empty.
This is what your perfect and idolized CS does,it uses a bagged algorithm to send warnings,unfortunately irreversible and wrong decision.
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38 minutes ago, venonusa said:
if for example you delivered your order within the Fiverr chat this could be the reason for this violation, and they don't allow you to fix it with the buyer.
However, you should try again and ask the dedicated team review your ticket, but only if you are 100% sure of what you are saying.
I didn't use fiverr chat,I only use it if the order "unexpectedly and accidentally" goes on too long,in any case,whatever the reason,when you send a warning it must be for a fraudulent action done on purpose,there is no clear evidence of that and I am sure of that,so unless I abused the delivery button by delivering "nothing" ,they should be required to provide an explanation for that,also because incomplete delivery means refunding the customer,which is obviously not happening,so it is a trial of intentions.
As i said asked for more infos,nothing was provided by them.-
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18 minutes ago, venonusa said:
If you are 100% sure that for all your orders you added text and file within the delivery, you can contact Fiverr customer service and ask to send your ticket to the dedicated team, as all your orders included text and files.
But if you are not 100% sure ... forget it, you will make the dedicated team wasting time.
I did it and no reply regard this,i found out that they dont remove warnings and they dont share any further details regard the warning itself,I just ask the real exact context of what happened and the chance to share my version of the story and why not,fix with the buyer in case of issue.
I dont think i did what they said.
Thats it.-
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I did it and no reply regard this,i found out that they dont remove warnings and they dont share any further details regard the warning itself,I just ask the real exact context of what happened and the chance to share my version of the story and why not,fix with the buyer in case of issue.
I dont think i did what they said.
Thats it.
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Just now, venonusa said:
If you are 100% sure that for all your orders you added text and file within the delivery, you can contact Fiverr customer service and ask to send your ticket to the dedicated team, as all your orders included text and files.
But if you are not 100% sure ... forget it, you will make the dedicated team wasting time.
I did and was told copy and paste the same thing without elaborating,then I searched the internet and asked a pro seller,I found that they NEVER go into detail about the case in case of warning.
Regardless of whether I am wrong or right,it is not transparent and fair behavior,do you want to give me a warning ?
Perfect,provide the following:
-Order number
-Delivery number as 1,2,3
-Reason for warning in detail
-Possibility to repair with the customer in case of unintentional mistakeEnd.
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2 minutes ago, venonusa said:
Useless answers? .....I explained why you took that warning, don't get angry to me but get angry with yourself that you delivered an incomplete order .
So completing the order with a complete file is equivalent to being empty,I did not know that,if fiverr thinks that is the case they should have no problem telling me WHICH delivery was incomplete,the lack of transparency is total.
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21 minutes ago, venonusa said:
Naaa... forget it... as you said it's just waste of time, don't send anything, the violation speaks for itself, you delivered an incomplete order, you violated the Fiverr rules, next time add all delivery files within the delivery, this will prevent you from receiving another warning that being the second warning you risk your account will be closed.
if you think fiverr is right regardless,why you keep writing ur useless answers ?
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11 minutes ago, venonusa said:
Naaa... forget it... as you said it's just a waste of time, don't send anything, the violation speaks for itself, you delivered an incomplete order, you violated the Fiverr rules, next time add all delivery files within the delivery, this will prevent you from receiving another warning that being the second warning you risk that your account will be closed.
I feel sorry for you but I didn't violate any rules, I delivered in the complete files. Sorry but you are a little dull 😉 you focus on the wrong things, who cares about the screenshot? You don't believe me? Thats ok, I already explained what the warning says,what more do you want? What reason would I have to publicly declare my innocence,thats not the point,i want to know the exact reason of the warning,ORDER NUMBER and so on,then i can see if its somehow true the context provided,thats all,not hard to understand .
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However it makes no sense to talk, I just found on the internet that are irreversible decisions and without explanations on the case, so it does not even make sense to talk about it at this point, no one will ever tell me what really happened and why.I just wanted to know if there was a way to go beyond the standard template, but it doesn't seem to be. 😞
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23 minutes ago, venonusa said:
🤔🤔 if you need help from us... read below ⬇️ ⬇️
What should I share? I had a warning about incomplete delivery, no other details, if I send you the screenshot after you can tell me which order refers? What changes you? is a standard template,i never delivered incompleted. This is a misunderstanding.
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I just discovered on the internet that there is no explanation behind and that they are irreversible decisions, useless to get pissed off with these people, they do the fk they want like the wild west, if someone has had a warning and has known the real reason (the context of the case) let me know please 🙂 Bless yall
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fiverr pro
in Starter Questions
Posted
As i see you graduated and you have Fiverr Plus,thats enough.