[My promoted gig features is not coming back after level demotion and all gigs are available in last page]

Hello, first of all I hope you feel better from your injury!

In February, I had COVID-19 and after that I was very down, unfortunately I canceled 2 orders in the same week and from that moment, I lost the Promoted Gigs in my Fiverr Gig that had been the first in searches for years, it had Fiverr's Choice for a while and now despite having more than 400 positive reviews it does not generate even $100 per month, it has no clicks, no views or anything without the Promoted Gigs.

I had the Promoted Gigs after 4 months for a week and then it was gone again, all my ratings are at 100% but now I only have orders from repeat customers. Which I greatly appreciate.

Unfortunately, I went from living on Fiverr to having to look for a new job in my city since unfortunately this situation has represented a lot of loss for me. That has been my experience and since February, I have had no luck with Promoted Gigs, despite having very good reviews, I already feel that nothing is enough.

The technical support tells me that the best in all my orders, but I have practically no orders without the Promoted, which is a nightmare! But hey, I'm sorry I vent here.

I hope in your case, you can get it back soon and have lots of orders here on Fiverr! I know how frustrating it can be, so I hope little by little you will return to normal

[Promoted Gig not anymore (it's been 5 months!)]

Thank u so much, I would dedicate more time and focus to the Buyer Request! It makes sense 👍

[Promoted Gig not anymore (it's been 5 months!)]

Good morning, I hope you are well!

To this day it has been more than 5 months since my Gig Best Seller stopped being suitable for "Promoted Gigs", despite having an incredible reputation (more than 400 positive reviews since 2018) basically now it does not even get views and stays in the last search pages!

2 weeks ago, Promoted Gigs came back for a week and I WAO! Finally, I will have orders again! I only had time to have an order... then the option disappeared again and a few weeks have passed.

I feel genuinely desperate, I have followed the recommendations of Fiverr Support to update the images, to improve my profile and I feel that nothing changes, I went from generating an average of $700 a month to $30 with luck... honestly I feel demoralized because I thought that all the hard work on Fiverr since 2018 was worth something and was recognized but now I feel that so many years of excellent service have not been worth enough.

I would like to know if you have been through this situation and how long did it take to recover the Promoted Gigs? Or was there something special that made him come back definitely!

I'm sorry to sound dramatic, but financially it has been difficult and for personal reasons as well.

I hope you are well!

[Promoted Gig Option Off]

10 hours ago, chris_ld said:

reason? 

My promoting option off in this gig that why I share ...... 

 

The answer also causes me curiosity... any reason in particular? 

We have to improvise in moments where the tool fails and the visualizations are extremely vague...

I'll stay tuned for your answer 🙂  stay safe!

[When my Gig can be "Promoted" again? It's been 4 months...]

On 5/21/2022 at 8:15 AM, basamgad said:

This exactly what happened to me too, only lasted a week then it's gone once again

Hi, sorry to hear that! To this day I still haven't had the Promoted Gigs back!

I will continue working hard and I will be updating my situation here since we are more than one in this situation and so we can inform so that others have reference!

[Promoted Gig Option Off]

15 hours ago, afrintarin said:

I had faced this problem several time. Don't worry. Automatically you will get back it.

After 4 months, 1 week ago they gave me the Promoted Gigs feature again, however, a week later today they took it away again... I could only have 2 orders (1 by Promoted and the other by a repeat buyer) and now again I don't have the option! 😔

The frustrating thing is that despite having a Gig of 3 years of reputation, more than 400 positive reviews when it is not within Promoted it is moved to the last page in Fiverr of searches, it has 0 daily impressions and it goes from last place.

It hurts a bit because you spend a lot of time on Fiverr, giving customers a 5/5 experience and it seems that even with that you can't reap the benefits of great service sometimes.

I keep the faith high! 😀  any order that appears despite feeling somewhat frustrated I will take it and give 100% 

[This Gig cannot be promoted right now]

Good day! I leave an update to take advantage of this space and enrich the information!

After 4 months, 1 week ago they gave me the Promoted Gigs feature again, however, a week later today they took it away again... I could only have 2 orders (1 by Promoted and the other by a repeat buyer) and now again I don't have the option!

It is somewhat ironic that having 2 orders of 5 stars they already remove it! But hey, maybe they are internal issues, I hope it comes back soon because really, despite my Gig being the Best Seller in its category, when it doesn't have the Promoted they move it to the last search pages.

[When my Gig can be "Promoted" again? It's been 4 months...]

On 5/18/2022 at 7:03 AM, basamgad said:

I'm facing the same problem as you and it's been over 2 months right now

Little update: last week the Promoted Gigs option came back and it lasted a week, today I received the same message! I will be positive that he will come back again!

Unfortunately I could only have one order with the feature!

Hope you're well! Thanks for sharing

[When my Gig can be "Promoted" again? It's been 4 months...]

On 5/11/2022 at 11:16 PM, fastcopywriter said:

It's the cancellations that got you in trouble. The same can happen if you get a 4.7 review or anything Fiverr doesn't like. The good news is that nothing is permanent on Fiverr, so your gigs will qualify again in a few weeks or months. 

Today is May 11, and I have made $112 thanks to promoted gigs. My total ad spend is $6. Totally worth it. 

  

I fully agree with you! Promoted Gigs is WORTH IT, before all this... I think I used to spend less than $10 USD a month and get a revenue of about $500 USD, one of the best features for me!

Thanks for sharing 😀

[When my Gig can be "Promoted" again? It's been 4 months...]

I'm sorry there are several of us in the same situation! I hope that the hard work and constant effort will play in our favor in the end

[This Gig cannot be promoted right now]

9 hours ago, seven_sign said:

I feel sorry that suddenly you’re facing this issue. I have passed through this situation as well.
I researched a lot and contacted support a couple of times to overcome this situation.
So mainly I learned, this happens for short of the quality and additional metrics, i.e. private feedback, quality, communication, etc including with general metrics we see in our dashboard (response rate, delivered on time, order completion rate, etc)
And the only option is to keep doing your best with the running orders (if any) with quality work, get praise from your buyers, to meet these quality metrics.
This can last for a couple of days to more (unexpectedly).

It's very crazy... because how to get a good review when you're not getting any orders, it's my current situation! How long have you been waiting? 

Stay safe!

[This Gig cannot be promoted right now]

Good evening, I am sorry to read that you'all are also going through the same thing!

I've been going through the same thing for almost 4 months now, I think with luck I get 2 clicks a week on my profile and it's too much! I have also contacted support and I think maybe it is due to their internal indicators or that is what it could be in my case, since all my indicators are at 100%.

I also opened a topic because it frustrates me a lot and despite the fact that my Gig has 400 positive reviews today it is in the last search pages.

Hope we get some solution! I have read of people who have been waiting for 6 months...

Stay safe!

[This Gig cannot be promoted right now]

Good evening, I am sorry to read that you are also going through the same thing!

I've been going through the same thing for almost 4 months now, I think with luck I get 2 clicks a week on my profile and it's too much! I have also contacted support and I think maybe it is due to their internal indicators or that is what it could be in my case, since all my indicators are at 100%.

I also opened a topic because it frustrates me a lot and despite the fact that my Gig has 400 positive reviews today it is in the last search pages.

Hope we get some solution! I have read of people who have been waiting for 6 months...

Stay safe!

[When my Gig can be "Promoted" again? It's been 4 months...]

Good morning, I hope you are well and healthy!

I was hardly worthy of having the "Promoted Gigs" activate this option, honestly despite my Gig being a Best Seller, this option raised my business and I honestly considered that the cost of it was 100% worth it.

3 months ago, in February my Gigs were no longer eligible to be promoted, I think it had to do with 3 orders that I had to cancel due to a major reason: I had COVID-19, the Omicron variant and emotionally I spent days very low where I forgot to activate the Out of Office mood to avoid this problem.

Months have passed today, my Gig with more than 400 positive reviews does not even appear on the first page of searches because of its good reputation... it is in the last pages, hopefully I receive 1 order every 2 weeks. 

To this day, I have 100% response, compliance and rating, I still don't get my order back to what it was before...

I am very frustrated, I went from making more than $1000 a month at least to $20 with luck! It's kind of frustrating since I'm 100% loyal to Fiverr in the sense that I don't want to offer my services elsewhere, I appreciate the attention when I need support and how they're growing and making amazing features but I feel like all the work I've done since 2018 here it is displaced and buried, so much effort to always offer a 10/10 experience as if it didn't exist.

I hope to hear about your experiences and advice, sorry if I take the time to vent!

[Gig Rank surprisingly down & Promoted gig features are suspended]

On 2/20/2021 at 3:54 AM, haseebilyas890 said:

Hey Mate! Did you find any solution I got the same issue and most probably on the same day my gig was ranked on first page but now its on the last page and not moving before this I wasn’t able to find it even on the last page

Hello, I hope you're good! Do any of you have an answer or how long did it take to get the Promoted Gigs back? I have been almost 3 months and I share the feeling of frustration with you.

Thanks in advance