Hi, I am doing this project where everything is completed and the client has sent me revisions for second time and now they are saying that they don't want it. How is it possible that they request something and when everything is completed, they just don't want it anymore and all of my time goes to waste? I have been doing work in Fiverr for almost last 3-4 years and I haven't had any issue with order like this. I have been clean all the time. I just accept those orders which I can do. Here is the story with this client:
He needed a website with "revolution slider plugin", he showed me the template and told me that he needed exactly same template with just images changed. He was also saying that " I will do the work and he will decided it is good or not, I assured that he understands that it doesn't work like this that we have to work together, he needs to tell me all of his requirements and I will make it sure that all of his requirements are fulfilled, if he still finds anything uncomplete, he can just request revision and I will do it".
Then I started the project, built the website using exactly same template, worked on it for a week, delivered to him, he just came outrageous that he doesn't want it and started judging my skills. I said "okay, what else do you want?". He said he wants to change the whole design of the website and want me to build it from scratch, I agreed. I sent him some designs for his website, He liked one of those. I started building it. I built it in 48 hours just to compensate him. Then, he told me he doesn't have time to check and that he will check it later. I agreed. He sent me revisions, I did those. He then requested extra work. I agreed and sent him invoice for that extra work. I completed it and asked him to check before I deliver the project (because I don't care about money but the satisfaction of my client." Today, he sent me more revisions like changing text, place of the images extra. Then he requested me something which I haven't seen yet in my last 4 years and said that "it is very easy and he has done it before". I asked him "that can you please show me where you have done it so that I can follow it, he haven't showed me one example and now all of a sudden he wants refund.
I am just shocked that how is it possible that I have tried to give him everything, I have given extra time to this client, He changed his mind that he didn't need prevision design, I built the new design from scratch and now it seems he wants to take away everything for free. I am just very sad right now. I don't want it to happen again, Please, let me know what else you need me to prove you. I am ready to discuss everything but please please please, make it sure that the justice prevails. It's been 3 weeks, he keeps changing his mind, I keep doing work and when I ask him that can you please show me what you want so that I can build it don't just mess around, he says "you are expert and I need to know everything, and he is cancelling the order". Very highly unprofessional behavior. I am just sad, that's why the post is long. I hope the justice prevails!
I am also going to be top rated seller soon (almost all of the requirements are completed) which shows my commitment and hard work. I have messaged the Fiverr customer support but I don't know whats coming ahead...