no way, no solution! "We take this matter very seriously, which is why we kindly ask you to keep your identities outside of Fiverr anonymous. We have a policy in place that prohibits the sharing of any contact information, such as email addresses, s***e/IM usernames, telephone numbers, or any other personal details that may lead to outside communication.
When it comes to communicating with buyers, the best approach is to address their needs and try to find a mutual agreement. If you have followed their initial request and completed everything as asked, you can kindly point that out and provide them with detailed explanations if they have any concerns or want to make corrections. If they need further assistance, you can offer your help, but it's also important to consider if you want to continue working with this customer based on your own priorities and earnings"