arnukas
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Posts posted by arnukas
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45 minutes ago, voicedbyken said:
This was a calculated move to remove lower-performing gigs to make room in the search.
The thing is, most of us who address the problem have either high-performing or mid-performing Gigs. People from whatever place with broken English would not understand a thing about the mechanics of this new scores system, nor would they care about it, and they will keep their
garbagelow-performing Gigs on the marketplace, either way. The removal of fine-performing Gigs would mean that more pie will be given to low-perfoming Gigs, which fixes nothing. Like you, I also thought about closing certain Gigs permanently.The 9/10 minimum requirement for TRS is insane. I am currently at a score of 8 (of course, I've seen multiple TRS being demoted to level 0 with a score of 4 and below, but the score of 8 means literally nothing; it's pointless to me anymore), and I have addressed the issue with my SM that I haven't canceled anything with my own hands for like... 6+ months and I am being punished for "too many canceled orders". So, every CS person I've talked to was a liar that "cancelations by CS will not impact your cancelation rate"; all of this was fake, and all cancelations still count towards your final score. So, even if SM/CS says that statistics clear up in 60 days, just so you know, there is always a layer of other hidden metrics that we are still not aware of.
I lost faith in this platform two years ago, and it has never been better ever since. Buyers treat me like garbage; They can say "I don't like it" or "do this", and they get a fully-completed project for free. CS says something along the lines of We don't care or do better. SM says to improve your metrics (yup, I keep improving my cancelations from 6+ months ago because that's how easily one buyer can screw you over); and higher-ups at Fiverr laugh their a$$ off because they just got an xx% fixed salary raise. Hooray to everyone.
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18 minutes ago, leannelrivers said:
one review below 4.7 or a negative private review isn't enough to trash a business.
A business on Google Maps has 3.5 reviews and does just fine. On the other hand, we get punished by a single buyer when we refuse to offer free revisions.
I suppose they kept increasing the punishment period as seller size grew, and Fiverr thought that increasing the size would provide more accurate results, but they made such a mess. We had 60 days (the stats on our profile we can see to this day), then we received news that there are deeper stats with 90-day stats, and since even more sellers joined this platform, apparently, they decided to increase it to 120 days. I wouldn't be surprised if they pushed this to 1-year stats. Imagine being punished for 6-12 months just because you refused to do free work for the buyer.
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What if Fiverr automatically paused gigs if they hadn't received any orders in the past ~6 months or so? It would require the sellers to renew their gigs manually. There are way too many old gigs that never receive orders, which clutters the whole marketplace (and the algorithm may as well have difficulties placing popular gigs in pages).
If Fiverr wants to be "professional", it would be a great solution. Good, but small niche gigs would mostly receive at least a single order throughout that period, so I wouldn't worry much about it.
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On 4/18/2023 at 5:36 PM, markc1542 said:
There was something mentioned maybe a year or so ago that Fiverr didn't want to have $5 and $10
You are correct. I was testing out the brand-new AI category. I created a draft gig, and the minimum allowed gig price was $15!
This has both pros and cons. It may help control oversaturation, but $15 for any new seller, AI services is too expensive. It's probably easier just to purchase AI engine subscription and for the buyer to do art, prompts, or anything similar by themselves.
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On 4/12/2023 at 6:15 PM, williambryan392 said:
Has anyone lowered prices, and if so by how much in the last few weeks or so to try and generate more orders?
I did, a few months ago. My SM recommended lowering the prices. Did it change anything? No, it probably made everything worse. It seems like editing the gig nowadays does nothing, therefore, nothing I can do to improve my discoverability.
Now I am worried to change prices. If I make the price even lower, I might stay in the same gig discovery position. If I make the price higher as it was before, it could tank my searches, too. I'm trapped.
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On 3/21/2023 at 9:36 PM, melanielm said:
I also requested cancellation for four Incomplete orders lingering on my dashboard. CS removed the cancellation percentage drop right away, but I wonder if that had some backend effect, too.
This is a dilemma for me as well.
I have a complicated situation. Got a few "incomplete" orders, which were not submitted for months (a few of them are over a year old, just sitting in my dashboard). The same goes for "in progress" (bugged out, over time, but based on Fiverr algorithm, not late) and "late" deliveries due to buyers not responding. I had multiple confirmations by CS that a "late" order (not marked as complete) does not impact the account unless I deliver the late order and have it completed. Now, if I asked the CS to cancel any of these orders (even the orders without submitted requirements), it will likely impact my account negatively. So, over the past year, I have collected plenty of these types of orders and if it doesn't impact my account now, why would I bother canceling them? Canceling these orders without my fault would cause a slump and I will have an even harder time with my profile. Ugh.
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44 minutes ago, ran_success said:
brainstorm about possible solutions that can help you overcome it.
Hey Ran,
Most Seller Plus members complain about receiving a template of "solutions" with help articles (which we can find ourselves for free) that we often don't ask for. We need deeper insights from Success Managers. We are unsure what settings Success Managers can access, but it seems like they have difficulty accessing more statistics and tools; therefore, we are limited to receiving specific answers.
Zoom meetings do not help. Success Managers will once again reply with the same templated answers over and over again without fixing actual issues.
44 minutes ago, ran_success said:Again, we do understand the frustration sellers may experience when they see lower impressions and low number of sales as a result. However, this can be a consequence of many factors and reasons.
I know, I know. We will receive some of the following answers: bad private review; you need to update your gig description or reword a sentence; create more gigs; communicate faster, and so on. These are not the answers we are looking for. They are too basic, which we can figure out ourselves.
I wonder, how many Seller Plus members does EACH Success Manager have? Every response we receive seems to be rushed, and some questions are not clearly answered (because they use templated answers).
Please do an experiment. Let the Fiverr team create a seller profile, then tell everyone to figure out how to make sales by themselves. They will have their template Q&A, but that won't impact their sales at all. They will be clueless about how to operate Fiverr's business, and all the recommended adjustments won't have any impact. Do you see where I am coming from? Success Managers need practice, not theory.
Please create a private feedback form to review Success Managers, then evaluate answers and feedback given, then audit them. I would love to see the results. Publicly.
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Looks like Fiverr has started editing seller hub help articles.
One thing I noticed is that the new Standard plan will only have 5 coupons rather than 20 coupons (Premium).
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All buyers after the order's completion have an option of either allowing their work to be shown in the live portfolio or not. Some buyers tend not to show their work and keep it anonymously.
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18 minutes ago, harithdeshan said:
I have to waste time and effort of manually refreshing the order page
And since I am working on dozens of orders and I have to message 5 customers at a time simultaneously, I got 1-hour blocked off the site because Fiverr thought I was refreshing pages too fast.
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I've seen some TRS' videos on YouTube (one of them is "Fiverr Talks"), which as far as I can remember, he said do not ask for a specific review, but "politely ask if they were satisfied, if they do, then telling them to consider leaving (any) review", something along these lines.
I don't do that, I don't want to risk it. Some buyers are very sensitive and you can end up in bigger issues. Better stay on the safe side.
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As an alternative, use extensions. I use chrome's "Dark Reader" extension and it helps a lot at night.
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I always love to see more analytics when available. Coupons are an interesting addition - I can give it a try. Buyer request exposure is meh for me, I don’t use that anyway.
I’ll try it If I get a chance. Sign me up 😛
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I just had someone hit the “modification” button two days ago because they wanted to “ask their brother what they thought of the video”.
It’s just crazy how people don’t understand how revisions work. “Oh, I got a question, let me hit a modification”. Sometimes I just feel like they do that on purpose thinking I would respond faster because it’s marked as “in revision”…
So overall, each of that revision would affect my Gig for no reason at all.
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However if I do have orders stuck in revisions then I start noticing that I don’t receive so many new inquiries anymore.
I agree, but I believe that it’s a bit flawed. Such things should be checked for qualitative revisions. I have loads of instances, where a client would say “all good, just hitting the revision button because I wanna wait to hear from my team” or most recently " It’s lovely, just marking as revised because I have decided I want to add a new icon that we previously didn’t discuss"
This AI better get emotionally intelligent otherwise it’ll screw people for procedures rather than actual mistakes.
Just hitting the revision button because I wanna wait to her from my team
Exactly.
There are some buyers that request revisions because they claim they don’t have enough time to view my work. I mean, come on. Can’t you find 5 minutes to view the delivery throughout 3 days?
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I always used Chrome, but after years later, I switched to Brave and I don’t expect to come back to Chrome anytime soon. Brave is much safer browser for me which doesn’t consume and don’t eat that much computer’s performance than Chrome.
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You can always use browser extensions. Most of the time I use “Dark Reader” extension that would change background or any other light color to dark and black colors.
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Hello Everyone,
I am new into Fiverr I recently made my Gig on Fiverr as a seller and I am unable to give Fiverr test again before 90 days because I left that particular browser 3 times unintentionally …
can someone please guide me , what is the solution ? how can I give the test again before 90 days? Your suggestion would be appreciated . Thanks in advance and have a Good day.
what is the solution ?
Solution? - Wait 90 days.
I left that particular browser 3 times unintentionally
Then be more careful next time. Fiverr shown test rules before going straight to the test page: you can’t switch to other pages, or nowhere else.
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Oh damn! I didn’t expect there would be that much! That’s really cool! I thought making around $5K is way above the average 😂 Guess I’m wrong 😂
I wonder if there’s anyone in this forum?
I wonder if there’s anyone in this forum?
Most of these high-earners are busy, so I’d say no, not really. I’ve seen some pro sellers in the past with thousands of reviews though, but a very small amount of them.
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Yes! There are many sellers who earned millions through Fiverr.
It took me a minute to search for top millionaire freelancers on Fiverr.
Check it out - https://www.forbes.com/sites/laurashin/2016/05/31/how-these-3-people-make-6-figures-a-year-on-fiverr/#dff17871df2d-
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Yes, I know you guys cannot do anything but those who are already top-rated here may help me to figure out what is wrong with my account, can’t they?
what is wrong with my account
There is nothing wrong with your account. It’s a very small percentage of sellers who owns the top rated seller badge. There are hundred times more sellers who have already reached these requirements, but it’s a very hard journey. You are not guaranteed to ever get rewarded with the Top Rated Seller.
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Yes, I know that it is a manual process.
Yes, I know
So why are you even creating this topic, if you do know that it’s manual. We can not do anything: we are forum users, buyers, sellers. Not some sort of CS.
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Looks like you still don’t know how maximum level works.
Check this out! - https://www.fiverr.com/levelsTop Rated Seller:
- “This elite group of Sellers enjoy a growing number of exclusive benefits, as they continue on providing Buyers with an overall excellent experience. Please note that this is a manual process - once you meet the following requirements, we will look back on your performance. Once our team confirms your eligibility, you’ll be ranked as a Top Rated Seller.”
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It depends on the order completion. The more orders you complete, the more less the percentage is going to be.
Mine is currently at 87% for completing over 350+ orders. And it is a very, I would say, the perfect and high percentage for me.
Some users prefer not to rate the work, because of their privacy. They don’t want their name/work to be shown anywhere, and/or the rating or anything to be displayed on their account. I don’t see any issues over that at all, it’s optional and their decision whether or not to rate the work.
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Official feedback thread re: the new leveling system
in Fiverr.com Feedback
Posted
That's because there's nothing [much] you can do about increasing the score. If the history lasts two years, a 30-day grace period won't do anything. That's why the 9/10 SS requirement is so ridiculous to maintain (and now a high % of TRS don't know what to do, there's no way to increase the score in such a short time). Yes, an additional layer of demotion protection exists, but a lot of TRS will stress about whether they are going to be demoted next month, EVERY SINGLE MONTH. It hits your mental, and I've been building new sources of income for the past two years, ever since Fiverr went to poop. It will not get better with such slavery and ridiculous requirements. Every time I think about any of the Fiverr's statistics, I always say "one customer can ruin your score entirely, and there is no way to climb back up". Fiverr revealed their real "transparency" on how they treat sellers. And it's not over; let's wait for new surprises later this year.