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bigbrains

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Posts posted by bigbrains

  1. Probably it’s outnumbered by the messages I receive (and reply to) during my working hours? Not sure, maybe someone can shed light on this calculation.

    I think you’re right and that it must be outnumbered by the messages you receive when you are able to quickly respond (so if you’re able to respond during your active hours within a few mins to new messages that arrive then, your average could should be able to show as 1 hour with enough of them). For people who only get their messages from people in another timezone at eg. 3 AM the response time can then get quite high.

    Also it’s quite unfair to sellers how it rounds response times when it gets to > a day (eg. what would be a 1.5 day response time would get shown as 2 days due to rounding - so Fiver would then have added 12 hours to the true average).

    but I don’t know why this doesn’t happened with me. one of my buyer messaged me at 2 am as per my timezone and I replied him in the morning and suddenly my response time move to 6 hours. after that I have to keep checking my phone in the midnight so that I can manage the 1 hour response time… any solution or opinion for this?

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  2. Why do you say this? What is your experience?

    Your profile shows you have zero feedback. Zero.

    Will people please stop offering such poor advice.

    Thank you for such a great advice and yes probably the best time to be active is when you are comfortable with the timings. one should not disturb his sleep for maintaining their average response time.

    • Like 1
  3. Whenever I see the ‘is being online 24 hours a good idea?’ argument play out on the forums, I always think of an analogy with a bricks-and-mortar business, like a cafe.

    Let’s imagine you’ve opened a cafe. You’re in a busy part of town, with lots of other cafes nearby, and people are walking past your cafe each day. The odd person here and there even pops in to ask about your food/offers. But for the most part, you’re just not getting any business. Nobody is coming into your cafe to order food or drinks from you. You’re not making any money, despite being open for breakfast, lunch and dinner.

    Would your first instinct be to say “I know what the problem is - we’re not open 24 hours! If only we were open 24 hours, we’d definitely get loads of business!”?

    Being open 24 hours COULD in theory, drive some business. After all, there’s a chance that at 3 in the morning, options are limited, and so people are more likely to choose you because they need something immediately, and they don’t have many choices available. But when you consider that the holy grail of any business is repeat custom, being seen as ‘the only option’ isn’t really a good way to generate that kind of business. You’re being chosen because you’re the only option, rather than because you’re the most suitable option. Plus, if we compare it to Fiverr, let’s assume you’re not the only 24 hour cafe in town anyway… So it’s not really a Unique Selling Point after all.

    Contrast that with a cafe that is only open during the hours of 7am to 5pm - but their focus is on amazing, unique food options that really resonate with the local community, delivering exceptional customer service and building a brand that people get excited about.

    Which one do you think is more likely to be a great business? Or more to the point, which business strategy do you think is more likely to generate amazing results?

    Nice explanation, I think you can become a great professor. Thank you very much and ya, I would love to open my cafe during breakfast, lunch and dinner time rest I will work on making a better dishes for my visitors

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