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I solved the problem by installing the “Mobile View Switcher” add-on for Firefox. Just open Fiverr and tell the add-on to switch to the mobile view. With this mobile view it worked, but in the app and in the desktop version it didn’t.

The notification I got says “Please take a moment to verify your identity within 14 days. After 14 days your account will be restricted from creating gigs, receiving new orders and withdrawing funds”. So my money would be gone, just because their verification website doesn’t work. That is an big issue.

Hello everyone, Fiverr asked me to verify my identity. That is no problem to me, but the verification site just won’t work. I need to upload my documents, but the site doesn’t do anything. I need to click on a button, but the button is basically dead. I tried for hours, refreshed the site a million times but it is still the same. I already contacted the support, but I didn’t get an answer yet. I got much money on pending clearance and I can’t afford to lose the money I worked for. But I just see no option to upload the documents if the site where I should do that is just dead. Can anyone help? Thank you very much.