[Client not providing proper requirements but needs delivery]

28 minutes ago, sunboatrecords said:

It affects your order completion rate and visibility on the marketplace for 60 days.

After that, the stats roll-off.

Some orders qualify for cancellation without any repercussions for the seller. That is when the buyer is to blame for whatever problems were there.

It's up to customer support. If you end up cancelling, and you believe that you did everything correctly, contact support and they will assess the situation. 

Good luck!

Thanks a lot!!

[Client not providing proper requirements but needs delivery]

7 hours ago, sunboatrecords said:

You have to initiate the cancellation. You do not have the necessary requirements to complete the order.

Also, if you deliver, there is a chance that you may get a warning on the grounds of delivering incomplete work.

Don't take any chances. It is just one order. You will have more, if you are worth your salt.

 

Customer has replied and I have delivered the work. Thanks for your response.

What are the consequences of cancelling the order ? does it effect my profile ? 

[Client not providing proper requirements but needs delivery]

I have worked with this client long back. So agreed for less money for customer retention. Now it is becoming hectic to finish the job.

 

[Client not providing proper requirements but needs delivery]

1 minute ago, sunboatrecords said:

@freelancerrazi

With all respect, you have messed up completely.

From the beginning, the order scope must be set in stone and the clients have to provide all requirements.

And why did you agree to a 3-day deadline when you would need a week?

Also, you don't begin an order and say, “we'll figure it out along the way, pal”. It doesn't work like that.

Don't do that again. You will end up hurting your business.

See if you can reason with the client or cancel the order.

Hope this helps.

Hi, Thanks for the response. It's like, I have to summarize the contents he has provided in the beginning and then send him back for more info. I can't ask the client for each line details right. 

[Client not providing proper requirements but needs delivery]

Hi, I got a job for less money, but I accepted because I wanted to have more clients. It's a one week job but client asked for 3 days delivery. On 3rd day he asked to extend delivery days to 2 more days to provide more details about the project. Since now delivery date has been extended twice, still did not receive the project details. My concern is , he has been asking for deliver today, now only 8hrs left and no response from client regarding the project requirements. What shall I do to avoid any bad impact on my profile? Plz help.