[Missing Earning Funds on my account on many orders!]

Thank you to all of you trying to help. Problem is resolved and it was just a bug 🙂

 

 

[Missing Earning Funds on my account on many orders!]

12 minutes ago, nazat_e_rose_ said:

DId you check for the fund value in the mobile app?

 

Yes the app is showing exact same thing as the website, a lot of funds have been missing on my earning for quite sometime... not on all orders but on a lot of them especially the ones with many extra gigs, a bit more funds in them.

I am guessing few hundreds of dollars are missing on my earning since the past few weeks, which is crazy to think !

Thanks for your input 🙂

[Missing Earning Funds on my account on many orders!]

4 minutes ago, cre8iveartwork said:

try checking your earnings menu , it might be just a bug.

that s what I mentioned earlier that I have been doing and my earning funds are still missing on cleared one and being cleared ones.

 

it is definitely a bug for sure that I am struggling to fix with Fiverr customer support since the bug is causing me to lose my earning funds!

 

Thanks for your reply 🙂

[Missing Earning Funds on my account on many orders!]

2 minutes ago, anwer_bijoy said:

Contact fiverr support

I did as I explained in my post 🙂

 

thanks for your response

[Missing Earning Funds on my account on many orders!]

Not at all, I am in the US and I have been an active seller on Fiverr for almost 6 years and never had this issue about my earnings before and that is why I am pretty shocked it happened and secondly that I cant find a way to fix it with them. they keep saying it all correct while I clearly lost money on the cleared funds and the ones being cleared.

 

thank you for your input 🙂

[Missing Earning Funds on my account on many orders!]

HI,

 

I am having some issues as a seller, and wondering if someone same before. I have an account as a seller for many years with Fiverr, and this is the first time I see this happening on my account on many of my orders.

 

Technically on the Earning page where we see orders being cleared / cleared, many of them did not clear properly and funds are missing on them. I checked many of my recent orders that already cleared before and I just noticed that some of them did not clear properly and have funds missing.

 

We usually get 80% from the amount shown on the order pages, but the funds missing are more like 70% missing and not just the 20% Fivver commission takes.

I opened a ticket many days ago with them, and they all saying there is no mistake and my funds are correct, they keep asking for screenshots which I do, and still no resolve, I get agent after agent without resolving this and my funds are missing, a lot of it!

 

Can you please advise if you had this issue before as a seller and how to fix it asap?

 

Thank you