HI,
I am having some issues as a seller, and wondering if someone same before. I have an account as a seller for many years with Fiverr, and this is the first time I see this happening on my account on many of my orders.
Technically on the Earning page where we see orders being cleared / cleared, many of them did not clear properly and funds are missing on them. I checked many of my recent orders that already cleared before and I just noticed that some of them did not clear properly and have funds missing.
We usually get 80% from the amount shown on the order pages, but the funds missing are more like 70% missing and not just the 20% Fivver commission takes.
I opened a ticket many days ago with them, and they all saying there is no mistake and my funds are correct, they keep asking for screenshots which I do, and still no resolve, I get agent after agent without resolving this and my funds are missing, a lot of it!
Can you please advise if you had this issue before as a seller and how to fix it asap?
Thank you