kingsbranding
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Posts posted by kingsbranding
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On 5/26/2024 at 11:58 AM, milos_siena said:
It can happen - stuck in pending.
Wait for the support team, they told you they will answer once the relevant team solves this.
Hi Milos, I got cash advance 4 times and paid them back and this time i didn't get the cash advance option, i can only see the payments which i don't, only thing happened was i was demoted to level 1 from level 2 by Fiverr new scoring system, may be because of that i am not getting the cash advance option?
and the scoring system is playing with me, i didn't have any negative reviews and my score stuck in 6 and even though i have gigs which has only 5 star rating the score of that gig says only 5 points-
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my gig with all 5 star rating show 5 as success score
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I have no idea how this works as my gig has all 5-star reviews and the score is 5 not 10, i don't know how this calculates things and do good to seller
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On 4/23/2024 at 12:20 PM, amelia_jessica said:
Nope, Am still waiting!🤣
I think after new success score, we all got demoted may be that's what playing the role in the scenario.
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On 4/6/2024 at 11:02 PM, anugerahptr said:
Yeah, I was hoping to get more, because I feel that every time I use a cash advance, my impressions are above 10k every single day and didn't get any rolling. I've tried to not take the 3rd for a month and my impressions are slightly down. like every time using cash advance my order gets boosted LOL
HAHA happened to me too
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i also didn't get it's my 5th though, after new score system my level went low, may be due to that i haven't received yet.
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1 minute ago, kingsbranding said:
score was 4 before the implement the level system, on March 15th its 5 so i became level one and now 6, so within a month
sorry within 10 days of implementing the score system, now my score is 67 in total, that means 6.7 score
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16 hours ago, farrukhmaqsood1 said:
i have a question so your overall success score was 4 and then it become 6 in how many days?
score was 4 before the implement the level system, on March 15th its 5 so i became level one and now 6, so within a month
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On 3/22/2024 at 2:20 AM, skellige said:
I’ve been noticing a lot of people with this same problem, sellers dropping from lvl2 to lvl0 with no real explanation. Saying the secret reviews have something to do with it when my average rating is 5.0 is beyond shady.
it happened to me too brother from level to i dropped to level 0 and came back to level 1 with success score 6 and my notification say there will be a evaluation after 6 months for top rated seller though, but my current total points are 67 that means 67/10(10gig)=6.7 I will need 0.3 more point for level 2 (3 more score). within a month the score got updated from 4 to 6 and one of my higher selling gig went from 4 to 6 too. so, I think the score getting updated with number of order and the time they have fixed, unfortunately no one is telling the period.
And one of my gigs has 12 completed orders with all 5-star rating and still the score of the gig is 6 and its saying due to client satisfaction.-
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my top rated evaluation notification came with the mentioned duration of "6 months", i think now the score might take 6 months to update on the profile
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one of my gig has 15 orders and all 5 star ratter still its only 5 score for the gig
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40 minutes ago, surajsinhrathod said:
How often sucess score update?
it takes upto 6 months to show up in the score brother
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thats great, you went to level one and came back to level two? and after that you got it or in level one?
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8 hours ago, domenikbrenner said:
That's not new. The private reviews have existed for years now, and they outweigh the public ones by a lot. Or did I miss something regarding a change for this?
"value for money" is in the public review segment. public review included communication level, Quality of delivery, Value of delivery(this comes for value for money)
8 hours ago, domenikbrenner said:That's not new. The private reviews have existed for years now, and they outweigh the public ones by a lot. Or did I miss something regarding a change for this?
i think you mistaken there is another one where we also can see.🙂 but yes it plays major role.
check this my friend 🙂
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i think everyone got degraded for new score system, may be when we reach 7 score we might see the option.
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10 hours ago, mahmoudothman7 said:
DEar as per client support
Success score is not calculated every 60 days and its needs time to be changed and the fastest way to change it is to remove or pause your bad score gig to remove the bad score
and its not a 60 days metric like the other metrics and it needs alot of time to be changed
yes, success score not calculated every 60 days, for example if you have 5 score you will be level one seller and even after a day if you get 2 more score and made it to 7 you will be be promoted to level 2 (before you have to wait till the 14th of the month to degrade or promote) now that happens sooner than before.
Success score changes like number of order that gig make and the review plus the private reviews will help to change within 2 weeks as in my case it happened within 2 weeks-
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10 hours ago, mahmoudothman7 said:
DEar as per client support
Success score is not calculated every 60 days and its needs time to be changed and the fastest way to change it is to remove or pause your bad score gig to remove the bad score
and its not a 60 days metric like the other metrics and it needs alot of time to be changed
i was downgraded to level one with 5 score, i have over 15 gigs, and i didn't delete any of the gigs, now after two weeks my score is back on 7.
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On 2/14/2024 at 8:27 PM, domenikbrenner said:
I am especially not sure what "value for money" category means or how "effective communication" is measured? Is that all derived from the reviews left by the clients?
now Fiverr have 2 review system, one is public, which is after the order completion the buyer will give stars and the feedback such as Seller communication level, Quality of delivery, Value of delivery. and this play 50% in this score and there is another scoring system which is private, where buyer can do a survey kind of review with Fiverr (which has more areas to select that mean more areas where we can fall down), that plays another major role in the score 🙂
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7 minutes ago, mahmoudothman7 said:
And even after removing Gigs I am still blocked from search
and still score is dropping
after removing the gig you are going to loose the score which that gig had too
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4 minutes ago, mahmoudothman7 said:
And even after removing Gigs I am still blocked from search
and still score is dropping
you are not blocked from the search my friend 🙂 you gigs went back that is what happened 🙂 my gigs always stays in the first page and all of a sudden last year December all went back to last page, but i get order but not like before, like 10% drop in my sales, other than that i didn't face any issue and don't edit gigs again and again, this will push the gig to far from first few pages my friend
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1 minute ago, mahmoudothman7 said:
@kingsbrandingI think you are mistaken my friend as per support this is not a 60 days metric and it is based on your gig history that why I had to remove all my gigs
as i told my friend, removing gig will do harm than good 🙂 the gig score calculated from the last 60 days history, such as completion, late delivery, cancelation, dispute, private review from the client, star rating from the client. removing gig will not help, i haven't removed any gigs, just focus more on the clients and make them happy while work (send the work update frequently, show sketches before the project start and make them understand the layout if you are doing logos, be very friendly but don't loose the professional touch) you will be on track soon 🙂
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Just now, mahmoudothman7 said:
Ok so what can we do now
I am about to finish my old clients orders and although all are returning buyers and all rating me 5 Stars and still returning and although I removed gigs all my gigs
My success score is still 3 and I don't know what to do
I really worked so hard to plea5all ky clients and all my clients are super happy
And still returning after being blocked for a month but can't work on oast clients Only
i understand your frustration my friend, I went through that too 🙂 don't worry about it, i was a level 2 seller and my score dropped to 5. and due to that i became level 1 in new Fiverr leveling system (which is not published yet). but my score is 6 now, within 2 weeks. as always being polite and deliver the work on time. but yes in some case most of the clients won't give the review or star rating or even accidentally they click wrong number of stars. (before those can be changes by seller with a click, but now those they have to go behind the customer service and client won't do that unless he really wants to give you the stars). even after the review the client will get a survey from Fiverr, which is private and in that if the client tick something that he didn't like (not polite, late,and etc) that will also affect that particular gigs score.
Only way is work hard, deliver on time, be polite, give some free service such as business card or something to make the client happy, don't cancel order, you will reach the higher score my friend 🙂-
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On 2/17/2024 at 6:34 PM, mahmoudothman7 said:
I am level 2 seller. And Although all my ratings are 5 stars and was moving fast to reach top seller level
I found that I am completely removed from search and I found that the reason is that my success score is 5 ,
I honestly don't know why my success score is 5 and I contacted support ut there is nothing to do, although I have 75 % repeat buyers who pay a lot of tips and most of clients return back .
I am now removed completely from search and I may go back a rank next evaluation in march,
I need to know does the success score, will be reset bases on the past 60 days same as other metrics or not ?
Also I need to know if I removed my Gigs and started new fresh Gig with same service, will that reset my success score as it is based on Gig performance not my profile?
ill explain one by one
1. i am also a level 2 seller and i also downgraded to level 1 in the new Fiverr score system. but now my level is back to level 2 and I was a top-rated seller before too. 🙂
2.you will come back to search in a week or two, i faced my gig won't show under the online gigs.3.your success score it not about repeat buyers or tips, it's about the gig performance, like its calculated for last 60 days. cancelation, late delivery, negative feedback even the 4.7-star feedback can affect this, for example if you check the score, you can see the details about it.
4. no success score will be upgraded as soon as you reach the required score, as soon as you downgraded to 5 or score below that, again the 60 days count will start
5.no need to remove the gigs my friend, focus on giving your best to the clients and get good reviews before the 60 days period you will be back on track
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On 3/3/2024 at 4:30 AM, foxtucker said:
Hi there. I’m very new. I been reading about accounts being flagged for Location Violations. From what I’ve read it appears to triggered by IP addresses and/or using multiple devices to access Fiverr.
Is this true?
Does it also apply to the Fiverr app?
If yes, how do I avoid this? I’m inclined to delete my Fiverr if I’m punished for using one static IP address and mobile data across 4 devices in 2-3 different geographical locations.
Any clarity, advice, or reassurance will be greatly appreciated.
do you mean you are using 3 to 4 devices for fiverr in different locations at the same time...? if so it can be bad for your account, anyway please contact Customer care they will help you 🙂
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Do you guys still receive Cash Advance offers from Fiverr?
in My Fiverr Experience
Posted
i got 5 times in the past before the new score system comes in.
not yet, i need 3 more score for the level two, I believe after that i will get