Suggestion for Fiverr: Require Clients to Indicate Which Gig They Ordered Before Giving Review

[puremusicus]

Sometimes, clients will say positive or negative things about the service they received from a seller but it is important that the other potential clients reading the reviews understand what kind of gig the person purchased so they can understand better why the person got the result they got. Many customers want Premium Gig results when paying only for the Basic Gig. If I am doing a Spotify song promotion at the Basic Gig level of $5 or $10 like most sellers here offer, and the song gets over 2,000 plays, for example, this is considered a good result for that price. But clients will only say, "My song only got 2,000 views" which makes the seller look bad when in reality it was a good result based on the price the client paid.   

[moshiurkazi]

1 hour ago, puremusicus said:

Sometimes, clients will say positive or negative things about the service they received from a seller but it is important that the other potential clients reading the reviews understand what kind of gig the person purchased so they can understand better why the person got the result they got. Many customers want Premium Gig results when paying only for the Basic Gig. If I am doing a Spotify song promotion at the Basic Gig level of $5 or $10 like most sellers here offer, and the song gets over 2,000 plays, for example, this is considered a good result for that price. But clients will only say, "My song only got 2,000 views" which makes the seller look bad when in reality it was a good result based on the price the client paid.   

I completely agree with you. It's important to understand the expectations of the customer and the level of service they paid for. It's also important, to be honest, and transparent about the results they can expect. I'm glad you understand the importance of providing a good service and delivering results that meet.