tshrgood1 Posted September 29, 2018 Share Posted September 29, 2018 I’m freelancer in Fiverr. Our community is perfect. I’m new to fiverr, but when I get my frist order, I’m failed to complete order in time because other reasons, and received 1 star rating?.Please can you suggest what to do next? How I get order again, because my gig rankings are not good. Please help me. 3 Link to comment Share on other sites More sharing options...
Guest zaiba202 Posted September 29, 2018 Share Posted September 29, 2018 Please take a look here: Bro, First order was given a 1-star rating, I wanted to resolve this but I can’t reach customer support, Resolution center is not working, and also when I submit a request in the contact support, It shows “delivery failed, try again later” what will I do? Please help me! My buyer also contacts me to know the procedure to change review. Thanks for your time. Link to comment Share on other sites More sharing options...
tshrgood1 Posted September 29, 2018 Author Share Posted September 29, 2018 Please take a look here: Bro, First order was given a 1-star rating, I wanted to resolve this but I can’t reach customer support, Resolution center is not working, and also when I submit a request in the contact support, It shows “delivery failed, try again later” what will I do? Please help me! My buyer also contacts me to know the procedure to change review. Thanks for your time. Hi friend, can you please suggest me that I can get order in future? I trying to get order, but my gigs ranking are down. 2 Link to comment Share on other sites More sharing options...
kiku194 Posted September 29, 2018 Share Posted September 29, 2018 You can delete this gig and create new gig, or continue with this gig then try on the best for buyer after to get 5 stars.Even you contact with support, their not help you, can’t change everything. I sure. 3 Link to comment Share on other sites More sharing options...
tshrgood1 Posted September 29, 2018 Author Share Posted September 29, 2018 You can delete this gig and create new gig, or continue with this gig then try on the best for buyer after to get 5 stars.Even you contact with support, their not help you, can’t change everything. I sure.I’m deleted this gig, but my frist order with negative review can negativity impact on my other gig search rankings. So can I get more orders in future, or any guide to boost my gig rankings? 2 Link to comment Share on other sites More sharing options...
kiku194 Posted September 29, 2018 Share Posted September 29, 2018 I’m deleted this gig, but my frist order with negative review can negativity impact on my other gig search rankings. So can I get more orders in future, or any guide to boost my gig rankings?I’m deleted this gig, but my frist order with negative review can negativity impact on my other gig search rankings. So can I get more orders in future, or any guide to boost my gig rankings?I’ve been received 1 star. The only way I do is to stop worries, and take care of my gig better. I continue to patience with that gig, and now I get more order. 3 Link to comment Share on other sites More sharing options...
gabrzm Posted September 29, 2018 Share Posted September 29, 2018 You should always communicate with your buyer. Keep them informed and help them understand.Most buyers i’ve dealt with are very understanding.For your next gig, give yourself more time to deliver. Once you’re comfortable delivering in that time frame try to reduce it.Good luck! 3 Link to comment Share on other sites More sharing options...
garymahon Posted September 29, 2018 Share Posted September 29, 2018 Hi tshrgood1Always contact your client you are going to need more time, whether it is an extra day or two. Tell them the job is a little more complex then usual and you need more time to deliver a quality product. They should understand. You can contact them through the chat or order page. From there end, they will be able to extent the time you request. I have had to do this a few times and have never been met with a negative response, they are usually understanding. I hope this helps. Sincerely Gary 3 Link to comment Share on other sites More sharing options...
Guest zaiba202 Posted September 29, 2018 Share Posted September 29, 2018 Hi friend, can you please suggest me that I can get order in future? I trying to get order, but my gigs ranking are down.Yes you can get orders, bring your local client to fiverr if possible. Link to comment Share on other sites More sharing options...
mohaiminultuhin Posted September 29, 2018 Share Posted September 29, 2018 You can contact your buyer. Then tell him 3 Link to comment Share on other sites More sharing options...
lloydsolutions Posted September 29, 2018 Share Posted September 29, 2018 You can contact your buyer. Then tell himThis late delivery is marked automatically by Fiverr so no point in contacting the buyer. 3 Link to comment Share on other sites More sharing options...
tshrgood1 Posted September 29, 2018 Author Share Posted September 29, 2018 This late delivery is marked automatically by Fiverr so no point in contacting the buyer.Well, after that rating, will fiverr support my other gigs and give them good rank in search results? 2 Link to comment Share on other sites More sharing options...
lloydsolutions Posted September 29, 2018 Share Posted September 29, 2018 Well, after that rating, will fiverr support my other gigs and give them good rank in search results?The only way to check that is for you to monitor what is happening with your gigs. 3 Link to comment Share on other sites More sharing options...
letme_reserch4u Posted September 29, 2018 Share Posted September 29, 2018 Contact through Fiverr resoluion method and offer refund 2 Link to comment Share on other sites More sharing options...
jessicasande855 Posted December 26, 2022 Share Posted December 26, 2022 This is so sad. I've been in your shoes before. Note that on time delivery and regular polite communication with client is key to avoiding bad reviews. Clients generally don't give negative feedback on sellers who communicated with them respectfully. 2 Link to comment Share on other sites More sharing options...
rabiulr Posted December 26, 2022 Share Posted December 26, 2022 as far I know that you should delete that gig and publish new gig after research about gig. with you should have to kept properly skill 2 Link to comment Share on other sites More sharing options...
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