Let’s be honest— everyone is here to make money, share our talents and passions, and turn dreams into reality. The last thing anyone wants is for experiences and opportunities on this platform to be interrupted or restricted. That’s why it’s so important to fully understand our Community Standards and to keep them in mind with each new gig, conversation with buyer, or new order that is generated. Our rules aim to create a space that is safe and enjoyable for everyone. Not following them could lead to account sanctions that might slow down your journey to success. Here’s a breakdown of the four types of sanctions on Fiverr and what you need to know about each one:
Account flag
An account flag is usually issued when our system detects discrepancies between your actual location and what is displayed on your profile. Misrepresenting your location is against our Terms of Service and should not be done under any circumstances.
If your account is flagged for location inconsistencies, this sanction will remain in effect indefinitely. You will still have normal access to most of Fiverr's features, but you will not be able to participate in the leveling system. For more information about location inconsistencies, please visit here. Warnings
When a user violates any of our Community Standards or Terms of Service, a warning is issued. A single warning typically does not have serious consequences. Instead, it serves to inform you of the violation so that you can avoid repeating it in the future. Common reasons for receiving a warning include feedback boosting, attempting to do business off-platform, and using offensive or rude language.
Warnings remain active for 90 days. During this time, you can continue to use your account as normal, provided you don’t receive any additional warnings within those 90 days. Accumulating multiple warnings could prevent you from advancing in the leveling system, and may eventually lead to your account being suspended.
Restrictions
Accounts may be restricted if you receive two identical warnings within a 90-day period or three different warnings in that same timeframe. Additionally, if we suspect that your account may be compromised and that you could be a victim of hacking, we may place a temporary restriction on your account to allow us time to investigate.
Once restricted, your account will enter a review period of 60 to 120 days. During this time, you will not be able to place or receive new orders, nor communicate with users other than those you have active orders with. Restricted users should use this time to wrap up any outstanding orders and withdraw any funds if applicable.
If, at the end of the review period, your account is confirmed to have violated our standards, it will be permanently disabled. You will then be given a link to withdraw any remaining funds within 7 days.
Disabled
While most account disablements only occur after the restriction review period, some violations are considered severe enough to warrant immediate removal from the platform without any warning. Examples of these extreme cases include using stolen financials to pay for an order or soliciting illegal services, such as document tampering or inappropriate involvement of minors.
Account disablements are indefinite and cannot be reversed. Additionally, creating an alternate account will violate our Terms of Service.
We take pride in having a marketplace that welcomes everyone. By following our Community Standards, you help ensure that the platform remains a positive experience for all users, while also safeguarding your profile from any disruptions. For more information on our Community Standards, please visit this link.