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Understanding location inconsistencies

Understanding location inconsistencies

Understanding what does (and doesn’t) trigger a location flag on Fiverr

July 22, 2024
Kesha
Kesha
Understanding location inconsistencies
At Fiverr, we pride ourselves in championing the new era of working from anywhere, anytime. Recently, we’ve heard that there’s been some confusion about what triggers a flag for location inconsistencies, so here’s what you should know:
All users are required to have their accurate country displayed on their profile. This helps buyers make informed decisions and avoids complications such as language barriers and time zone differences. Misrepresenting your location for any reason is against our Terms of Service and any suspicious location patterns will be flagged.
The following actions are not against our policies and will not trigger a location flag:
  • Switching your working devices
  • Using a wifi source different than your usual one
  • Traveling and working from another city or country
To avoid a location flag, we advise informing Customer Success if and when you move to a different country. Keep in mind, they may ask for documentation and will update your profile accordingly.
Keeping your location accurate is crucial, and failure to do so can result in a location flag. If you have any account-specific questions about location inconsistencies, please reach out to Customer Support for further assistance.
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