landerson_

That is what i told them too its our hard earn money and they already removed their charges from it. Till now my friend isnt able to withdraw it yet and has no access to the account

That is also what my friend experienced . For the next 7 days for you to withdraw your fund they wont reply your message till the account is closed again and thats what i reported here to

Have a nice day and change your little way scam

I know you might blocked my account after because its is already restricted but its only justified to release their money . you can disabled the account but allow then access their fund. You are spoiling your reputation and all your shareholder reputation by practicing that little scam . i am sure its already going viral and someone will have to sue you (fiverr as a whole)

Blocking her account is enough and satisfy it but holding onto her hard earned fund is another level of fraud . You and your team (Including the CS team) need to change and release your freelancers fund to them . I am pretty sure she isnt the first person or the last person you are doing it for and by the way you already remove your 20%.

where else can she contact the team than the mail support@fiverr.com .she contacted the team there and no reply from any agent but only automated response that doesnt sort it Just release her money instead of holding onto it for your own advantage . Its not fair. You can as well rely this message to our team

Her account is already disabled. Accepted , the let her withdraw her fund since she isn't even using your platform again. It is only fair enough to get her money from you You are saying the fund will remain on the fiverr account she cant have access to . For what purpose or whose gain?

The account was disabled and after 90days the account isnt allow to withdraw the fund. Whatsoever the reason , why will they held her money without releasing all or portion of the fund at all ?

My friend money was held onto by fiverr for the past 4 month and fiverr isnt releasing the fund and fail to state the reason and keep saying for the safety of their platform. when she contact them, they no longer reply her but rather an automated message