iomidev

Hello, I have a question regarding communication with clients via Fiverr video calls. I do not have the option to offer video calls to prospective clients, meaning I cannot have a video call with someone interested in placing an order. I understand that this feature is available after an order is placed, but I am wondering if it is prohibited to have a video call outside of the Fiverr platform. I need to speak with potential clients to clarify all their requirements. Best regards, Ioanna