I am facing issues related to my account login. One of my top-selling bulk SMS gig was denied despite any violation. With this gig denial, my account is put on restricted mode. Gig link is https://www.fiverr.com/users/arslanat/manage_gigs/provide-you-bulk-sms-text-message-marketing-software-for-pc/edit
I was told that it comes under Prohibited services but I have looked into every term and policy but cannot find the reason that Bulk SMS text marketing services are not allowed on fiverr. Here is the community standard prohibited link:
https://www.fiverr.com/community/standards/prohibited-services
I cant find any policy/guideline that shows bulk SMS/DM services are not allowed and come under this prohibited service.
I want to show that this gig has been active since 2021 and it received numerous FIVERR CHOICE ORDERS also got FIVERR CERTIFIED GIG badge from Wishpond.
I am confident that I have not breached or violated such guidelines/policy of Fiverr by any intention. This gig is denied as some competitor reports it because he is jealous of the orders I am receiving on this gig.
I have been using fiverr since 2021 and this gig has been active since that time. I am showing you that we have developed this and can customize it as per clients' requirements.
Fiverr has already created a special category under Digital Marketing title as Text Message marketing and want to show you that all services are allowed by fiverr. Link is https://www.fiverr.com/categories/online-marketing/text-message-marketing?source=category_tree
I am attaching all relevant information regarding my account and such gig stats.
I dont want to lose my level 2 account to be disabled permanently for this denied gig issue which has completed 549 orders on this account.
I always adhere to all fiverr policies and have a deep belief in respecting and following all terms.
I want my account back from your relevant team. I am attaching all files for your team to consider and help me to recover the account back.
I cant find any policy/guideline that shows bulk SMS/DM services are not allowed and come under this prohibited service. I want to know the reason nnd where it is mentioned that these are harmful on fiverr and against any policy.
I am providing you my assurity that I will be very careful as well.
My username is arslanat
Email id for this account is arslanatif42@gmail.com
I want my account back. Kindly accept my request and help me to get it back from your team